Welcome to Wallbox Support

Browse through our Articles and FAQs to find answers to commonly raised questions.

Pulsar Status LED Lights – Colour’s meaning

The Wallbox Pulsar and Pulsar Plus have an LED halo that reflects its charging activity using a simple, easy, and intuitive colour coding. Here you will find the different colours that appear on your charger depending on the status of the device.
How to reset/change your account password through the portal?

If you have already created an account on the myWallbox portal, you can generate a new password in case you have forgotten the old one.
How to connect your Commander 2 to the Internet (Wi-Fi/Ethernet)?

There are three options available to provide internet access to the Wallbox Commander 2 charger: Ethernet, WiFi and 3G/4G
Understanding the color-coding of your Copper C LED

The LED on the front cover of your Wallbox Copper C charger will indicate the status of the charger with an intuitive colour code.
How to use your Smartwatch to control your charger?

Keep your charger connected to your smart watch.