Welcome to Wallbox Support

Help Topics

• Managing your charger

  • OCPP Activation Manual
  • How to add your charger to your myWallbox account with its QR code?
  • Using the voice assistant with your Wallbox charger
  • How to restart a charger through the myWallbox app?

• Pulsar MAX

  • Pulsar MAX Product overview

• Supernova

• Troubleshooting guides

  • Common troubleshooting for all Wallbox chargers

• OCPP

  • OCPP Activation Manual

• Pulsar Plus

  • Pulsar Plus Product Overview

• myWallbox

  • How to download the myWallbox app?
  • How to create a myWallbox account from the portal?
  • How to subscribe to a myWallbox Plan?
  • How to configure a user PIN for a Commander charger?

• Copper SB

  • Copper SB Product Overview

• Commander 2

  • Commander 2 Product Overview

• Copper S

  Discontinued product

  • copper s Product Overview

• Pulsar

  • Understanding the colour code of your Pulsar’s LED
  • Pulsar Product Overview

• Quasar

  • Quasar Product Overview

• Commander

  Discontinued product

  • Commander Product Overview

• Copper C

  Discontinued product

  • copper c Product Overview

• Energy Management Solutions

• Accessories