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Welcome to Wallbox Support
Browse through our FAQs to find answers to commonly raised questions.
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Help Topics
Managing your charger
OCPP Activation Manual
How to add your charger to your myWallbox account with its QR code?
Using the voice assistant with your Wallbox charger
How to restart a charger through the myWallbox app?
Pulsar MAX
Pulsar MAX Product overview
Supernova
Troubleshooting guides
Common troubleshooting for all Wallbox chargers
OCPP
OCPP Activation Manual
Pulsar Plus
Pulsar Plus Product Overview
myWallbox
How to download the myWallbox app?
How to create a myWallbox account from the portal?
How to subscribe to a myWallbox Plan?
How to configure a user PIN for a Commander charger?
Copper SB
Copper SB Product Overview
Commander 2
Commander 2 Product Overview
Copper S
Discontinued product
copper s Product Overview
Pulsar
Understanding the colour code of your Pulsar’s LED
Pulsar Product Overview
Quasar
Quasar Product Overview
Commander
Discontinued product
Commander Product Overview
Copper C
Discontinued product
copper c Product Overview
Energy Management Solutions
Accessories