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How to install the 4G dongle provided with Commander 2 bundle?

Please go through the following steps to install the 4G dongle that comes with the Commander 2 bundle and enable the 4G connection.

Important:  These steps must be carried out by your installer directly during the installation of your Commander 2.

A. Installing the 4G dongle

  1. Open the packaging of your Commander 2.
  2. Take the screen out and place it gently on the screen side on a flat surface, being careful not to damage the display nor the electric circuits under it.
commander 2 open
  1. Take out the 4G dongle out of the accessories box and locate the USB ports on the side of the display.
  1. Plug the 4G dongle into the topmost port.
Important:  During this step, be careful not to touch or mishandle the exposed electronics.
  1. Once the 4G dongle is correctly plugged in, carry on with the rest of the installation process as described in the Installation Guide.
  2. Once installation is finalized, do not forget to enable the 4G connectivity (through the myWallbox app or the Commander 2 screen).

B. Enabling the 4G connectivity

If you do not have an account yet, please register and add your charger to your account using its QR code (or the SN and UID numbers).

  1. Log into the myWallbox app by filling in your credentials.
Credentials page
  1. Select your Commander 2 and stay within its Bluetooth range during all the following steps.
Charger selection screen commander2
  1. Once the mention “CONNECTED” displays, go to Settings.
Commander 2 app main screen
  1. Enter the Connectivity menu.
settings menu connectivity
  1. Select 3G/4G.
connectivity menu 3G/4G
  1. Enable the 3G/4G option using the toggle switch and fill-in the APN field with the value:
4g menu
Important:  Leave all the rest of the fields empty.
  1. Save the configuration by pressing the Save button at the bottom of the screen.
4g menu save
  1. The 4G icon will be displayed on the charger as soon as it connects to the network. This might take a few minutes.

B. Through the Commander 2 screen

  1. Click the menu icon in the bottom left corner.
  1. Press the Settings icon.
  1. Press 3G/4G.
  1. Enable the 3G/4G toggle switch to the ON position and fill-in the APN field with:
Important:  Leave the other fields empty.
  1. Click SAVE, the 4G icon will be displayed on the charger as soon as it connects to the network. This might take a few minutes.

The Wallbox Academy Training & Certification Solution is a one-day immersion experience at Wallbox facilities in Barcelona or Madrid or at the facilities of our partners… Receive an overview of all Wallbox’s products and services. If you would like further information, please do not hesitate to contact us

Updated on 11/10/2021

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