Welcome to Wallbox Support

Browse through our FAQs to find answers to commonly raised questions. 

Searching...

Pulsar Product Overview

Pulsar

Product Overview

Wallbox Pulsar is a practical and intelligent charging system for electric vehicles and plug-in hybrids. Pulsar’s design is the most compact on the market and features the most advanced technology to provide the maximum charging performance for the vehicle. It adapts to any installation, both private garages and community or company parking.

Once your Wallbox charger is installed, it is ready to charge your electric vehicle. However if you want to use your charger to its full potential, we recommend following these few steps to set it up:

  1. Download and install the myWallbox app on your smartphone,
  2. Create a myWallbox account,
  3. Add your charger to your myWallbox account,
  4. Connect to your charger via Bluetooth,
  5. Adjust your charger’s power (amperage).

Your charger is now properly set up! If you would like to learn how to use the different features of your charger, check out our dedicated guides:

  • – Wallbox warrants this product against defects in materials and workmanship for a period of 3 years from the date of purchase.
  • – During this period, at its discretion, Wallbox will either repair or replace any defective product at no charge to the owner.
  • – Replacement products or repaired parts will be guaranteed for only the unexpired portion of the original warranty or six months whichever is greater.
  • – Any defect resulting from any accident, misuse, improper maintenance, or normal wear and tear is not covered by the limited warranty.
  • – Substitution or incorporation of any part by the client will be considered incorrect usage.
  • – Except to the extent permitted by applicable law, the terms of this limited warranty do not exclude, restrict, or modify, and are in addition to, the mandatory statutory rights applicable to the sale of the product to you. If you believe your product is defective, contact Wallbox for instructions on where to send or bring it for repair.

Videos

Play
view more

Need more Help?

Contact Us
[elementor-template id="1022"]
Updated on 31/01/2021
Tagged:

Was this article helpful?

Yes No

Related Articles