Welcome to Wallbox Support

Browse through our FAQs to find answers to commonly raised questions. 

What is an Access group and how can I use them?

Access groups are a portal feature that allows you to manage charger’s access in bulk, making attributing chargers to new users easier and quicker.

1. How to create an Access group?

  1. Log in to the myWallbox portal as Super-Admin/Admin.
  2. Click Users.
  3. Click Create Access group.
  4. Define the group name, and select the charger(s) that will be part of it.
  5. Click Accept.

Your Access group is now created and ready to be attributed to users.

2. How to add users to an Access group?

Now that your Access group is created, you can start assigning users to it:

  1. Go to Users.
  2. Click the user you want to assign the group to.
  3. In the Settings panel, select the Access group for the dropdown.

The user is now assigned to this Access group.

When you add new users, you can directly choose if you want to assign them to a specific Access group.

3. How to modify an Access group?

You can edit a group name and the chargers assigned to it anytime.

  1. Click Users.
  2. Click Access group.
  3. Next to the Access group you want to modify, click the Edit button.
  4. Once your changes are done, click Save changes.

Your changes are now saved.

Updated on 23/08/2022

Was this article helpful?

Related Articles