To ensure the durability of the EV gun and its holder and to avoid mishandling that could damage your equipment,...

You can add more than one charger remotely and simultaneously. Follow the steps below to add multiple chargers remotely through...

To help you recognise your chargers easier and organise your space better, you can change your charger’s name on the...

You can visualise your users’ payments (made with Pay per Month or Pay per Charge), their corresponding charging sessions on...

Once you are done setting up your charger(s) with Pay per Month, it is time to register your users. As...

The Wallbox portal uses your browser’s default display language. Therefore, you need to change your browser’s default language to change...

 To enable your new users to use your chargers, you must grant them access (as you did when adding your...

Access groups are a portal feature that allows you to manage charger access in bulk, making attributing chargers to new...

Installing an MID Meter with your Wallbox charger allows for precise and MID-compliant energy consumption measurement, essential for billing and...

You can easily make your charging point(s) visible and accessible to other EV users by adding it to Electromaps. Once...

As a Super-Admin or Admin, you can delete a users anytime from the Wallbox portal. This will remove all the...

There are two types of user permissions that you can choose from: User: Give the user access to the selected...

The billing rates you defined for the Pay per Month or Pay per Charge solutions are all accessible in one...

You can organize and display your Wallbox chargers by Location. As its name indicates, a Location represents a physical space...

To help your user use your public charging point, you can download charging instructions in PDF format from the Wallbox...

The Admin(s) of a charging structure can invite you to use the chargers they manage. Once invited, you will receive a...

You just created a new Wallbox account but can’t verify your email? Here are some reasons why you may have...

You can unlink your charger(s) anytime through the Wallbox app or the portal. Log in to your account on the...

To start using a public charging point, Wallbox users need to scan the unique QR code attached to the charger...

All information on energy consumption, costs, active sessions, and historical data can be displayed and exported in a .csv report...

To receive payment from your user’s charging sessions, you must link a Stripe account to your Wallbox account. You can...

Copper SB is a “Socket-outlet” enabled charger that can accommodate all EV charging connectors and avoids having cables lying around...

The Wallbox portal allows you to give different administration rights to your users: User, Admin, Super-Admin, or Operator (this feature...

To start using the Wallbox portal, you must register for an account. If you have already created an account using...

You can bill for the use of your Wallbox chargers and manage all payments made by your users via the...

The subscription of Wallbox Standard or Wallbox Business plan enables you to restart your charger remotely. This enables you to update your charger from any location without being physically present at the charger’s location.

You can easily link all your chargers to your charging infrastructure and assign them to specific Locations and users using...

The Wallbox portal allows you to receive automated reporting periodically.

It is essential to keep your charger(s) up to date to enjoy an optimal experience and get eventual bugs fixed....

1. Understanding Pay per Charge Monetize Your Wallbox Chargers with Pay per Charge You can easily earn money from your...

More and more charger owners are relying on our RFID access control and management system.

If you have already created an account on the Wallbox portal, you can generate a new password in case you have forgotten the old one.

You can charge your EV with a public Wallbox charger by scanning the QR code attached. 1. To start a...

You can share all Wallbox chargers with users of your choice. To share your charger, you must first add them...

You can link a Wallbox RFID card to a Wallbox account and use the RFID authentication method to access a...

Wallbox chargers come equipped with an Auto Lock feature that automatically locks your charger at the end of a charging...