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How to use a public Wallbox charger?

Wallbox chargers installed in public places and business facilities can be used to charge your EV by scanning the QR code affixed on the charger.

This feature enables you to begin your charging session quickly and to pay for your charging session easily.

To use public Wallbox chargers, you will need to download the myWallbox app from the App Store or the Play Store.

All you need to do to start your charging session is scan the QR code with the myWallbox App, enter your payment details, and you are ready to start your charging session.
  1. Open the myWallbox app. To ensure that the steps below run smoothly, make sure your App have the latest version available (you can check the app version in your Play Store or App Store).
  2. Log into the myWallbox app by filling in your credentials, or register if you do not have an account yet.
  3. Tap Public charge.
  4. Tap Start charging.
  5.  Allow access to the camera of your phone if asked.
  6. Scan the QR code affixed on the charger by aligning it with the frame.
  7. Set the charging time for the session.
  8. Click Continue.
  9. Enter your payment details.
  10. Click Confirm.
  11. Connect the EV gun to your car and start your charging session.

In case you get an error message, unplug the EV gun and try again.

  1. Your charging session begins.
  2. Once your charging session ends, you will receive a notification from the myWallbox app. You can now unplug the EVs gun and your charging sessions and invoicing details will appear.

You can access all your invoices for your charging sessions through Profile > Payment info > Payment charges.

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Updated on 06/04/2022

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