Follow these steps to install the 4G dongle that comes within the Copper SB kit. Do not forget to configure...

Wallbox chargers feature an LED light that reflects their current status and reports any eventual errors. The LED light is visible on the...

The Wallbox portal allows you to receive automated reporting periodically.

Wallbox chargers require an internet connection to communicate with the Wallbox Cloud and enable all the smart features. Allowing the...

It is essential to keep your charger(s) up to date to enjoy an optimal experience and get eventual bugs fixed....

Please go through the following steps to install the 4G dongle that comes with the Commander 2 bundle and enable...

1. Understanding Pay per Charge Monetize Your Wallbox Chargers with Pay per Charge You can easily earn money from your...

Wallbox chargers feature an LED light that reflects their current status and reports any eventual errors. The LED light is visible on the...

The Wallbox chargers’ LEDs are always turned on by default, but you may need to switch them off for various...

The LED on the front cover of your Wallbox Copper C charger will indicate the status of the charger with an intuitive colour code.

More and more charger owners are relying on our RFID access control and management system.

Phase rotation is a common practice carried out by installers in electrical installations where the installer alters the order in...

If you have already created an account on the Wallbox portal, you can generate a new password in case you have forgotten the old one.

You can charge your EV with a public Wallbox charger by scanning the QR code attached. 1. To start a...

While charging typically begins automatically when you plug in the EV connector, there are times when you might want to...

Using the portal you can filter the information of your chargers in order to get only the information you need of a certain charger or user.

You can share all Wallbox chargers with users of your choice. To share your charger, you must first add them...

Wallbox chargers feature an LED light that reflects their current status and reports any eventual errors. The LED light is visible on the...

You must register for an account to start using the Wallbox app or Portal. If you have already created an...

Dynamic Load Management (DLM) is an energy feature that monitors your building’s energy demands and intelligently manages power distribution to...

Once your Wallbox charger is installed, it is ready to charge your EV immediately. However, to maximise your charger’s full...

You can link a Wallbox RFID card to a Wallbox account and use the RFID authentication method to access a...

Wallbox chargers feature an LED light that reflects their current status and reports any eventual errors. The LED light is visible on the...

You can quickly and easily add a charger to your account by scanning the QR code on its left side.Once...

Managing your Wallbox charger’s scheduled charging sessions has never been easier. With the Wallbox app, you can create, delete, and...

Wallbox chargers come equipped with an Auto Lock feature that automatically locks your charger at the end of a charging...

To ensure your charger doesn’t overload the circuit when sharing a high-voltage line with other appliances, adjusting its Power limit...

Each Wallbox charger has a unique Serial Number (SN) and User ID (UID). The SN identifies the charger, and the UID...

We recommend downloading the Wallbox mobile app on your smartphone and creating a Wallbox account to manage your charger remotely...

Ensuring that your charger’s software is up to date is crucial for enjoying a reliable charging experience and making the...

If you are experiencing bugs or problems with your charger, restoring it to factory settings can solve those. You can...

The Wallbox Pulsar and Pulsar Plus have an LED halo that reflects its charging activity using a simple, easy, and intuitive colour coding. Here you will find the different colours that appear on your charger depending on the status of the device.

Wi-Fi connectivity allows your charger to connect with the Wallbox Cloud, enabling real-time communication between the app and your charger...

Unlock a range of intelligent features by connecting your charger to the Wallbox app, including scheduled charging sessions, charging statistics,...

1. Overview 1.1 What is OCPP? The Open Charging Point Protocol (OCPP) is the industry standard and open protocol allowing...