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Browse through our FAQs to find answers to commonly raised questions. 

How to activate Dynamic Power Sharing?

Dynamic Power Sharing (DPS) monitors a building’s demand and compares it to its maximum allowable value. When it is lower than the maximum, DPS can supply all the remaining available power to reach the maximum to the charging network. Contrarily, if the buildings’ demand is equal to or greater than its maximum permitted value, no power will be supplied to the charging stations.

By taking advantage of periods with low demand from the building side, the charging network’s demand can be satisfied without increasing the installation’s overall power.

If you want to install more than four chargers using Dynamic Power Sharing, you must have either a standard subscription (or a higher plan) or a DPS license.

Dynamic Power Sharing cannot be used simultaneously with Eco-Smart.

1. Compatible Wallbox chargers

Find below the list of Wallbox chargers compatible with Dynamic Power Sharing:

  • Pulsar Plus
  • Pulsar Max
  • Commander 2
  • Copper SB

2. Installation requirements

To enable Dynamic Power Sharing, you will need to combine it with an energy meter.

Choose the energy meter that is compatible with your electrical network between the ones listed below:

  • Carlo Gavazzi EM112 or EM330, EM340 version PF.B or PF.A 
  • Inepro PRO2, PRO380, or N1 CT 
  • Temco SPM1-100-AC

3. Enabling Dynamic Power Sharing

iOS can’t be used when setting up Dynamic Power Sharing.

  1. Make sure your Wallbox charger and myWallbox mobile app have the latest version available (you can check its version in your Play Store).
  2. Log into the myWallbox app by filling in your credentials, or register if you do not have an account yet.
  3. Connect to your charger via Bluetooth.

If your charger is a Commander 2, you can also directly configure Dynamic Power Sharing on its touchscreen.

  1. Select your charger and stay within its Bluetooth range during all the following steps. If you did not link your charger to your myWallbox account yet, please follow these instructions to do so.
  2. Once your charger and myWallbox app are synchronized, go to Settings.
  3. Click Upgrades.
  4. Click the Power Sharing icon.
  5. Indicate the Number of chargers present on the installation.
  6. In the Max. current per phase field, specify the main breaker rate current or subscribed current (in amps), whichever is lower.

Only Max. current per phase greater than 6 amps is accepted for correct performance. Contact Wallbox Service in case of doubts.

  1. Define the Min. current per charger (in amps) each charger will operate.
  2. Turn on Dynamic Power Sharing. Specify the Building breaker max current (in amps) and the Subscribed power (in kVa).

  3. Click Save and ensure that the status “Primary charger with all secondary chargers paired” appears.

4. Troubleshooting

In case the Power Sharing icon is not selectable, follow the steps below:

  1. Power off and power on your charger,
  2. Check all cables for correct installation,
  3. Make sure the cable type is correct,
  4. Make sure to settle the switch correctly to “T” or “NT”,
  5. Check if your charger software is up to date,
  6. The app must be connected via Bluetooth to the charger.
Updated on 23/08/2022

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