Welcome to Wallbox Support

Browse through our FAQs to find answers to commonly raised questions. 

How to activate Dynamic Power Sharing for your charger

Dynamic Power Sharing (DPS) monitors a building’s demand and compares it to its maximum allowable value. When it is lower than the maximum, it can supply all the remaining available power to reach the maximum to the charging network. Contrarily, if the building’s demand is equal or greater than its maximum permitted value, no power will be supplied to the charging stations. It can be seen that just by taking advantage of periods where there is low demand from the building side, the charging network’s demand can be satisfied without having to increase the installation’s overall power.

Important:  You need an active Standard subscription (or higher plan) on myWallbox. You also need to be Super-admin or Admin of the account you want to enable Dynamic Power sharing for.

Compatible Wallbox chargers

Find below the list of Wallbox chargers compatible with Dynamic Power Sharing:

  • Pulsar Plus
  • Commander 2
  • Copper SB

Installation requirements

In order to enable Dynamic Power Sharing in your charger, you will need to combine it with an energy meter.

Choose the energy meter that is compatible with your electrical network between the ones listed below:

  • Carlo Gavazzi EM112 or EM330, EM340 version PF.B or PF.A 
  • Inepro PRO2, PRO380, or N1 CT 
  • Temco SPM1-100-AC

Enabling Dynamic Power Sharing

  1. Make sure your Wallbox charger and myWallbox mobile app have the latest version available (you can check its version in your Play Store or App Store).
  2. Connect to your charger via Bluetooth.
  3. Log into the myWallbox app by filling in your credentials, or register if you do not have an account yet. If your charger is a Commander 2, you can also configure Dynamic Power Sharing on its touchscreen directly.
  1. Select your charger and stay within its Bluetooth range during all the following steps. If you did not link your charger to your myWallbox account yet, please follow these instructions to do so.
  1. Once your charger and myWallbox App are synchronized, go to Settings.
  1. Click Upgrades.
  1. Click the Power Sharing icon.
  1. Indicate the Number of chargers present on the installation.

    In the Max. current per phase field, specify the main breaker rate current or subscribed current (in amps), whichever is lower. Please note that only Max. current per phase greater than 6 amps is accepted for correct performance. Contact Wallbox Service in case of doubts.

  1. Define the Min. current per charger (in amps) that each charger will operate.
  1. Turn on Dynamic Power Sharing. Specify the Building breaker max current (in amps) and the Subscribed power (in kVa).

  1. Click Save and ensure that the status “Primary charger with all secondary chargers paired” appears.

Troubleshooting steps in case the Power Sharing icon is not selectable

  • Power off and power on your charger,
  • Check all cables for correct installation,
  • Check if the correct cable type is used,
  • Check if the switch is settled correctly to “T” or “NT”,
  • Check if your charger software is up to date,
  • Make sure that you are connected using Bluetooth.

The Wallbox Academy Training & Certification Solution is a one-day immersion experience at Wallbox facilities in Barcelona or Madrid or at the facilities of our partners… Receive an overview of all Wallbox’s products and services. If you would like further information, please do not hesitate to contact us

Updated on 18/10/2021

Was this article helpful?