At Wallbox, we value your privacy and want to ensure that account management is as straightforward as possible. If you’ve...

The Wallbox chargers are designed to provide a seamless charging experience, but occasionally, error codes may appear in the app....

To enhance the security of your Wallbox charger, you can set a PIN to protect its Bluetooth connection. This feature...

The Wallbox app features a convenient charger ownership transfer capability. This feature is exclusively available to Professional Installer account types,...

The Wallbox ecosystem offers a unique feature that allows you to switch between 1-phase and 3-phase charging modes when using...

The Wallbox app offers two distinct account types: Personal and Professional Installer. Personal Account: Designed for everyday users of Wallbox...

To ensure the durability of the EV gun and its holder and to avoid mishandling that could damage your equipment,...

Installing an MID Meter with your Wallbox charger allows for precise and MID-compliant energy consumption measurement, essential for billing and...

The Wallbox app uses your smartphone’s default display language. Therefore, you need to change the default language of your smartphone...

Are you looking to customize the currency displayed in your Wallbox app? Follow these simple steps to personalize your charging...

You can easily manage and display monthly invoices for your charging sessions using public Wallbox chargers in the app. You...

It is now possible to schedule discharging sessions to power your own home. These sessions can be programmed the same...

You can easily manage your billing information from the Wallbox app. Billing information can be configured for individuals or businesses...

A user can accept the monthly subscription contracts to have access all the chargers in their group. The user can have access to multiple contracts and all the contracts can be identified by their respective group name.

The Wallbox app can send push notifications that help you monitor your current charging session. You can enable or disable...

Pay per Month is the most convenient solution for EV Drivers that need to charge their car regularly using your...

The Admin(s) of a charging structure can invite you to use the chargers they manage. Once invited, you will receive a...

You just created a new Wallbox account but can’t verify your email? Here are some reasons why you may have...

Sharing your Wallbox products with other users, such as family or colleagues, has always been possible, but this feature was...

If you are a subscribed user and have received an invitation from the Super Administrator of the space to subscribe to charge with contract, you will have to update the payment method by using the Wallbox application before availing the Pay per Month or Pay per Charge solutions.

To receive payment from your user’s charging sessions, you must link a Stripe account to your Wallbox account. You can...

Following the steps below, you can generate a new password if you have forgotten it or change the current one...

Smart-charging, available only with Pulsar Max, allows you to automatically charge your vehicle in the most cost-effective periods according to...

Copper SB is a “Socket-outlet” enabled charger that can accommodate all EV charging connectors and avoids having cables lying around...

You can delete your charger(s) from your account anytime with the Wallbox app. If you own more than one charger...

The Wallbox app offers a convenient way to manage and monitor your Wallbox charger for electric vehicles (EVs). However, there...

If you need to restart your charger remotely, you can do so directly from the Wallbox app, as long as...

The Wallbox chargers’ LEDs are always turned on by default, but you may need to switch them off for various...

More and more charger owners are relying on our RFID access control and management system.

You can charge your EV with a public Wallbox charger by scanning the QR code attached. 1. To start a...

While charging typically begins automatically when you plug in the EV connector, there are times when you might want to...

Using the portal you can filter the information of your chargers in order to get only the information you need of a certain charger or user.

You can share all Wallbox chargers with users of your choice. To share your charger, you must first add them...

There are three options available to provide internet access to the Wallbox Commander 2 charger: Ethernet, WiFi and 3G/4G

You must register for an account to start using the Wallbox app or Portal. If you have already created an...

You can link a Wallbox RFID card to a Wallbox account and use the RFID authentication method to access a...

You can quickly and easily add a charger to your account by scanning the QR code on its left side.Once...

Managing your Wallbox charger’s scheduled charging sessions has never been easier. With the Wallbox app, you can create, delete, and...

Wallbox chargers come equipped with an Auto Lock feature that automatically locks your charger at the end of a charging...

To ensure your charger doesn’t overload the circuit when sharing a high-voltage line with other appliances, adjusting its Power limit...

We recommend downloading the Wallbox mobile app on your smartphone and creating a Wallbox account to manage your charger remotely...

Ensuring that your charger’s software is up to date is crucial for enjoying a reliable charging experience and making the...

Wi-Fi connectivity allows your charger to connect with the Wallbox Cloud, enabling real-time communication between the app and your charger...

Unlock a range of intelligent features by connecting your charger to the Wallbox app, including scheduled charging sessions, charging statistics,...