Welcome to Wallbox Support

Browse through our FAQs to find answers to commonly raised questions. 

How to Start/Pause a charging session with myWallbox app?

The charge starts automatically when the EV connector is plugged into the vehicle. There are some exceptions. For example, when there is a scheduled charging session or the connected vehicle is fully charged, or you might simply need to start/pause a charge manually:

  1. Log in to the myWallbox app.
  2. Select your charger.
  3. Start a charge: Tap the pause icon on the charger app screen. The charger’s LED will pulse blue. 
  4. Pause a charge: Tap the pause icon on the charger app screen. The charger’s LED will turn light blue (turquoise).
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Updated on 15/09/2022

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