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How to activate Power Sharing?

You can improve the charging performance of the chargers connected to your infrastructure by activating Power Sharing.

Power Sharing distributes the electrical energy equally among all interconnected chargers, resulting in more efficient charging activity for all connected chargers.

Power Sharing cannot be used simultaneously with Eco-Smart.

1. Compatible Wallbox chargers

Find below the list of Wallbox chargers compatible with Power Sharing:

  • Pulsar Plus
  • Pulsar Max
  • Commander 2
  • Copper SB

2. Enabling Power Sharing

This configuration process applies only to the primary charger.
Please refer to the EMS (Energy Management Solutions) installation guide for further details.

iOS cannot be used for configuring Power Sharing.

Follow these steps to activate Power Sharing:

  1. Ensure your Wallbox charger and myWallbox app have the latest version (you can check its version in your Play Store).
  2. Log into the myWallbox app by filling in your credentials, or register if you do not have an account yet.

If your charger is a Commander 2, you can also directly configure Power Sharing on its touchscreen.

  1. Connect to your charger via Bluetooth.
  2. Select your charger and stay within its Bluetooth range during all the following steps. If you did not link your charger to your myWallbox account yet, please follow these instructions.
  3. Once your charger and myWallbox App are synchronized (the charging wheel will turn green on your app), go to Settings.
  4. Click Upgrades.
  1. Click the Power Sharing icon.
  2. Indicate the Number of chargers that are present on the installation.
  3. In the Max. current per phase field, specify the main breaker-rated current or subscribed current (in amps), whichever is lower.

Only Max. current per phase greater than 6 amps is accepted for correct performance. Contact Wallbox Service in case of doubts.

  1. Define the Min. current per charger (in amps) each charger will operate.
  2. Click Save and ensure that the status “Primary charger with all secondary chargers paired” appears.

3. Status messages

Once the charger has been powered on and configured with Power Sharing in the myWallbox app, it can show status messages in different areas of the myWallbox app. These different status messages help you understand eventual charging errors.

Below you will find a recap of all the messages that can display, where you can find them in the app and their explanation:

Status textShown inDescription
PRIMARY CONFIGURED WITH ALL SECONDARIES PAIREDApp SettingsOnly on the Primary unit.
The network has been successfully set up.
All chargers are connected to the Primary.
POWER SHARING ACTIVATEDApp charger dashboardThe network has been successfully set up. The unit is connected to the primary unit.
PRIMARY CONFIGURED WITH SOME SECONDARIES NOT PAIREDApp SettingsOnly on the Primary unit. The network has been successfully set up. Some Secondary units are not connected.
Verify that the setting “number of chargers” in the Primary unit coincides with the number of chargers in the system. Verify wiring.
UNCONFIGURED POWER SHARINGApp charger dashboardThis is the initial status after powering on the set-up.
The unit is paired with the Primary unit, but it detects that it is pending to be configured.
The chargers will blink in red.
PRIMARY NOT CONFIGUREDApp SettingsThis is the initial status after powering on the set-up.
The unit is paired with the Primary unit, but it detects that it is pending to be configured.
The chargers will blink in red.
PRIMARY NOT PAIREDApp SettingsOnly on the Secondary unit.
The number of chargers in the configuration is inconsistent with those connected with the Primary. Review sections 2 and 3 to ensure all steps are understood.
SECONDARY PAIRED WITH NETWORKApp SettingsSecondary connected with the Primary. The installation has been successful.
SECONDARY NOT PAIRED WITH NETWORKApp SettingsThe secondary is not successfully connected with the primary on the Power Sharing network. This state is reached after 30 seconds without successful communication.
In this state, the Pulsar Plus will have a fast-blinking Halo. Remember that the secondary can only charge at 6 A in this state.
POWER SHARING ACTIVATED
WAITING ASSIGNATION
App charger dashboardNot enough power available for this charger.
If the power has already been reduced to the minimum, the newly plugged cars will enter this state.
Once the system has enough power available (e.g. a car has been fully charged), it will start charging. The charger will be slowly blinking.

Troubleshooting

In case the Power Sharing icon is not selectable, follow the steps below:

  1. Power off and power on your charger,
  2. Check all cables for correct installation,
  3. Verify if the correct cable type is used,
  4. Check if the switch is settled correctly to “T” or “NT”,
  5. Check if your charger software is up to date,
  6. Make sure that you are connected to your charger using Bluetooth.
Updated on 15/11/2022

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