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How to Activate Power Sharing?

Enhance the charging performance of your infrastructure by activating Power Sharing. This innovative feature ensures efficient energy distribution among all connected chargers, optimizing charging activities.

Please note that Power Sharing cannot be used simultaneously with Eco-Smart. Ensure that you choose the most suitable power management option for your specific needs.

1. Enabling Power Sharing

Step 1: Connect your app to your charger

  1. Before you begin, ensure your Wallbox charger and myWallbox app run the latest versions.
  2. Open the myWallbox app and log in using your credentials. You can easily register within the app if you don’t have an account yet.
  3. Select your charger and ensure your smartphone remains within Bluetooth range throughout the configuration process. If your charger isn’t linked to your myWallbox account, follow these instructions.
  4. If it’s the first time you’re connecting your charger to the myWallbox app, establish a Bluetooth connection. If you’ve already done this, wait until the Bluetooth connection is established.

Step 2: Setting up Power Sharing

  1. Once your charger and myWallbox app are connected, navigate to Settings.
  2. Tap on Upgrades in the settings menu.
  3. Find and tap the Power Sharing icon.
  4. Specify the Number of chargers in your installation.

Step 3: Customise Settings

  1. In the Max. current per phase field, enter the main breaker-rated current or subscribed current (in amps), selecting the lower value.
  2. Define the Min. current per charger (in amps) for each charger.
  3. Tap Save and verify that the status “Primary charger with all secondary chargers paired” appears.

By following these steps, you can easily activate Power Sharing and significantly improve the charging performance of your connected chargers.

2. Status Messages

Below, you’ll find a summary of all displayed status messages, their locations in the app, and their explanations.

Status textShown inDescription
“Primary configured with all secondaries paired”SettingsOnly on the Primary unit.
The network has been successfully set up.
All chargers are connected to the Primary.
“Primary configured with some secondaries not paired”SettingsOnly on the Primary unit. The network has been successfully set up. Some Secondary units are not connected.
Verify that the setting “number of chargers” in the Primary unit coincides with the number of chargers in the system. Verify wiring.
“Power Sharing not configured”Charger ScreenThis is the initial status after powering on the set-up.
The unit is paired with the Primary unit, but it detects that it is pending to be configured.
The chargers will blink in red.
“Primary not configured”SettingsThis is the initial status after powering on the set-up.
The unit is paired with the Primary unit, but it detects that it is pending to be configured.
The chargers will blink in red.
“Primary not paired”SettingsOnly on the Secondary unit.
The number of chargers in the configuration is inconsistent with those connected with the Primary. Review sections 2 and 3 to ensure all steps are understood.
“Secondary paired with network”SettingsSecondary connected with the Primary. The installation has been successful.
“Secondary not paired with network”SettingsThe secondary is not successfully connected with the primary on the Power Sharing network. This state is reached after 30 seconds without successful communication.
In this state, the Pulsar Plus will have a fast-blinking Halo. Remember that the secondary can only charge at 6 A in this state.
“Waiting for energy
Power Sharing will resume charging”
Charger ScreenThere is not enough power available for this charger.
If the power has already been reduced to the minimum, the newly plugged cars will enter this state.
Once the system has enough power available (e.g. a car has been fully charged), it will start charging. The charger will be slowly blinking.

3. Troubleshooting

In case the Power Sharing icon is not selectable, follow these steps:

  1. Power off and on your charger.
  2. Check all cables for correct installation.
  3. Ensure the cable type is correct.
  4. Confirm that the switch is correctly set to “T” or “NT.”
  5. Verify that your charger’s firmware is up to date.
  6. Ensure that the app is connected to the charger via Bluetooth.
Updated on 09/01/2024

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