
Pulsar Pro
Product Overview
Built for businesses and EV drivers alike, Pulsar Pro is the new shared charging solution designed to fit perfectly with condominiums, workplaces, and fleets. It‘s a reliable, accessible charger for users and an easy-to-manage, cost-effective solution for charge point operators and installers.
Pulsar Pro comes with the following additional features:
- Pre-configured 4G data plan
- Internal Power Meter with a measurement accuracy of over 98% (error <2%)
- RFID, NFC*, and myWallbox App & Portal compatible
- Dynamic Power Sharing up to 100 chargers
*HW Ready
Once your charger is installed, you can start charging your electric vehicle immediately. But to use your charger’s intelligent features and use it to its full potential, you must pair it with the myWallbox app. To pair your charger with our app and set it up, follow the few steps below:
- Download and install the myWallbox app on your smartphone,
- Create a myWallbox account,
- Add your charger to your myWallbox account,
- Connect your charger via Bluetooth or Wi-Fi (if you don’t have 4G connectivity),
- Adjust your charger’s power.
Now that you have set up your charger, you can access all its features: Create scheduled charging sessions, Start/Pause an ongoing charging session, Manage your charger’s Auto-lock and Consult your charging sessions data.
- Go to the Online Installation Guide
- Wallbox warrants this product against defects in materials and workmanship for 3 years from the date of purchase.
- During this period, at its discretion, Wallbox will either repair or replace any defective product at no charge to the owner.
- Replacement products or repaired parts will be guaranteed for only the unexpired portion of the original warranty or six months whichever is greater.
- Any defect resulting from accidents, misuse, improper maintenance, or normal wear and tear is not covered by the limited warranty.
- Substitution or incorporation of any part by the client will be considered incorrect usage.
- Except to the extent permitted by applicable law, the terms of this limited warranty do not exclude, restrict, or modify, and are in addition to, the mandatory statutory rights applicable to the sale of the product to you. If you believe your product is defective, contact Wallbox for instructions on where to send or bring it for repair.
Software updates
In the course of the charger warranty period, Wallbox will provide the device with software updates. The software updates include security and major fixes to ensure a smooth charging experience for the customers.
To delete personal data from your charger, you need to reset it to factory settings. Detailed instructions are provided here.
Some related Articles
- Troubleshooting guide
- How to connect your charger to the myWallbox app via Bluetooth?
- How to activate and use Eco-Smart?
- How to connect your charger to the Wi-Fi with the myWallbox app?
- How to restore your charger to factory settings?
- How to update your charger’s software with the myWallbox app?
- How to adjust your charger’s current (amperage) with the myWallbox app or Portal?
- How to manage the Auto-lock of your charger?
- Where to find the SN and UID of your charger?
- Quick start guide for your Wallbox charger