Pulsar Pro/Pulsar Max
Products Family Overview
The Wallbox Pulsar Max and Pulsar Pro are powerful and versatile EV chargers designed for various settings, from homes to workplaces. They offer fast charging speeds up to 22kW, come in both socket and tethered versions, and include smart features like app control and energy management capabilities. The Pulsar Max is ideal for individual use, while the Pulsar Pro caters to shared spaces, necessitating user authentication and network management* features.
*Access to 4G connectivity requires coverage through the LTE network. A complimentary two-year period of 4G connectivity (LTE) is included. Following this initial term, the 4G connectivity service (LTE) can be extended at a monthly or yearly subscription cost. If the subscription is not made, 4G connectivity will be suspended. We can also provide 2G and/or 3G service in areas with only GSM or WCDMA coverage. Additional details and relevant information can be provided if you opt to extend your 4G connectivity.
DISCLAIMER: Looking for information on a Pulsar Max or Pulsar Pro purchased before January 2025? Find your device in the “Discontinued Products” section at the bottom of the page.
Once your charger is installed, you can start charging your electric vehicle immediately. But to use your charger’s intelligent features and use it to its full potential, you must pair it with the Wallbox app. To pair your charger with our app and set it up, follow the few steps below:
- Download and install the Wallbox app on your smartphone,
- Create a Wallbox account,
- Add your charger to your Wallbox account,
- Connect your charger via Bluetooth or Wi-Fi (if you don’t have 4G connectivity),
- Adjust your charger’s power.
Now that you have set up your charger, you can access all its features: Create scheduled charging sessions, Start/Pause an ongoing charging session, Manage your charger’s Auto-lock and Consult your charging sessions data.
- Wallbox warrants this product against defects in materials and workmanship for 3 years from the date of purchase.
- During this period, at its discretion, Wallbox will either repair or replace any defective product at no charge to the owner.
- Replacement products or repaired parts will be guaranteed for only the unexpired portion of the original warranty or six months whichever is greater.
- Any defect resulting from accidents, misuse, improper maintenance, or normal wear and tear is not covered by the limited warranty.
- Substitution or incorporation of any part by the client will be considered incorrect usage.
- Except to the extent permitted by applicable law, the terms of this limited warranty do not exclude, restrict, or modify, and are in addition to, the mandatory statutory rights applicable to the sale of the product to you. If you believe your product is defective, contact Wallbox for instructions on where to send or bring it for repair.
Software updates
In the course of the charger warranty period, Wallbox will provide the device with software updates. The software updates include security and major fixes to ensure a smooth charging experience for the customers.
To delete personal data from your charger, you need to reset it to factory settings. Detailed instructions are provided here.