Wallbox Help Center

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I am unable to verify my email linked to the Wallbox account.

You just created a new Wallbox account but can’t verify your email? Here are some reasons why you may have...
How to add charger(s) in the portal?

You can easily link all your chargers to your charging infrastructure and assign them to specific Locations and users using...
How to update your chargers’ software remotely with the portal?

It is essential to keep your charger(s) up to date to enjoy an optimal experience and get eventual bugs fixed....
How to Update Your Charger with the Wallbox app?

Ensuring that your charger’s software is up to date is crucial for enjoying a reliable charging experience and making the...
How to restore your charger to factory settings?

If you are experiencing bugs or problems with your charger, restoring it to factory settings can solve those. You can...
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