Welcome to Wallbox Support

Browse through our Articles and FAQs to find answers to commonly raised questions.

Understanding the color-coding of your Copper C LED

The LED on the front cover of your Wallbox Copper C charger will indicate the status of the charger with an intuitive colour code.
copper c Product Overview
How to update your charger’s software with the myWallbox app?

Keeping your charger’s software up to date is essential to enjoy a stable experience and benefit from your charger’s latest...
How to set up and use Face Recognition for Copper C?

You can authenticate to your Copper C using facial recognition. This secure authentication method avoids unauthorized use of your charger.To...