Welcome to Wallbox Support

Browse through our FAQs to find answers to commonly raised questions. 

How do I toggle my charger’s LED on or off?

The Wallbox chargers’ LEDs are always on by default, but you may need to switch them off for various reasons.

Pulsar Plus (running software version 5.11 or higher) and Pulsar Max LEDs can be switched off anytime through the myWallbox app.

  1. Log in to the myWallbox app by filling in your credentials.
  2. Connect to your charger by Bluetooth and stay close to the charger during all the following steps.

You can only turn the charger’s LED off or on by being connected to the charger via Bluetooth. A pop-up will ask you to switch to a Bluetooth connection if you are connected to your charger via Wi-Fi rather than Bluetooth.

  1. Select your charger in the app.
  2. Tap the cogwheel icon in the top right corner to access the charger’s settings.
  3. Tap Advanced options.
  4. Set the “LED Always on” switch to the off position to turn off the LED. Follow the same step to switch it back on.
  5. Click Save.

Once you turn the “LED Always on” switch to the off position, the LED will still be lighting while the action is performed but will turn off after 8 seconds without interaction

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Updated on 27/07/2022

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