The Wallbox portal allows you to give different administration rights to your users: User, Admin, Super-Admin, or Operator (this feature is in beta, contact your Sales Representative if you would like to test out the role).
Each of these roles gives different levels of access to Wallbox portal features that you will find detailed in the tab below:
Portal pages access
Spaces & Locations management
Charger management
Charging sessions management
Users management
Users configuration
Payments & Plans management
Personal account settings
Portal pages access
| Features | Access by roles |
| Select space | O/SA/A/U |
| Dashboard | O/SA/A |
| Charger list | O/SA/A/U |
| Charger details | O/SA/A |
| Sessions | O/SA/A/U |
| Users | O/SA/A |
| User config | O/SA/A |
| Account settings | O/SA/A/U |
| Payments | O/SA |
| Contact support | O/SA/A/U |
| Trigger help (getting started) | O/SA/A/U |
| Trigger help (getting started) | O/SA/A/U |
Spaces & Locations management
| Features | Access by Roles |
| View my space | O/SA/A/U |
| Edit my space name | SA |
| View guest spaces | O/SA/A/U |
| View operator spaces | O |
| View pending operator spaces | O |
| Operate a new space | O |
| Add a charger to a Space | O/SA/A |
| Add multiples chargers to a Space | O/SA/A |
| Delete charger(s) | O/SA/A |
| Location(s) | |
| Create a location | O/SA/A |
| Add a location | O/SA/A |
| Access to location settings | O/SA/A |
| Edit location name | O/SA/A |
| Delete a location | O/SA/A |
| Find a charger | O/SA/A/U |
| Access charger detail | O/SA/A |
| Chargers Filters | O/SA/A/U |
| Assign charger to location | O/SA/A |
| Set Energy Cost | O/SA/A |
| Inherit the Space settings | O/SA |
| Open payment settings | O/SA |
| Pay per charge – Assign rate | O/SA |
| Pay per charge – Create a new rate | O/SA |
| Pay per month – Assign rate | O/SA |
| Pay per month – Create a new rate | O/SA |
| Publish charger(s) on Electromaps | O/SA |
Charger management
| Features | Access by Roles |
| Charger info | |
| Set charger name | O/SA/A |
| Restart | O/SA/A |
| Update | O/SA/A |
| Set the current (amp) | O/SA/A |
| Start / stop charge | O/SA/A |
| Lock / Unlock (Autolock) | O/SA/A |
| Set Autolock time | O/SA/A |
| Users access | |
| See the users’ group, which has access to a charger | O/SA/A |
| Sessions | |
| Charging sessions list | O/SA/A |
| Location | |
| Set Country | O/SA/A |
| Set State | O/SA/A |
| Change Charger Location | O/SA/A |
| OCPP | |
| Enable | O/SA/A |
| Set URL | O/SA/A |
| Set Charger Point Identity | O/SA/A |
| Set Password | O/SA/A |
| Check the OCPP Terms and Conditions | O/SA/A |
Charging sessions management
| Features | Access by Roles |
| Charging sessions list | O/SA/A/U |
| Filter – Date/Locations/Chargers/Users/Payments | O/SA/A/U |
| Change decimal separator in CSV | O/SA/A/U |
| Generate a CSV report | O/SA/A/U |
| Enable automatic reporting | O/SA |
| Table Report Columns | |
| Start time date | O/SA/A/U |
| Charger + Charger location | O/SA/A/U |
| User | O/SA/A/U |
| Energy + Time | O/SA/A/U |
| Energy cost | O/SA/A/U |
| Payment | O/SA |
| View payment details | O/SA |
Users management
| Features | Access by Roles |
| Groups | |
| Invite a user (to be an admin or a user) | O/SA/A |
| View pending invitations | O/SA/A |
| Revoke invitation | O/SA/A |
| Resend invitation | O/SA/A |
| Invite multiple users (admin or user) | O/SA/A |
| Select the user subgroup in the invitation | O/SA |
| Select the assigned charger in the invitation | O/SA/A |
| Select the option “Subscribed users” in the invitation | O/SA |
| Delete an admin | O/SA |
| Delete a user | O/SA/A |
| Find users | O/SA/A |
| User group | |
| Invite a user (to be an admin or a user) | O/SA |
| View pending invitations | O/SA/A |
| Revoke invitation | O/SA/A |
| Resend invitation | O/SA/A |
| Delete a user | O/SA/A |
| Delete an admin | O/SA |
| Add a user to a group | O/SA |
| Delete a user group | O/SA |
| Edit a user group name | O/SA |
| Select the assigned charger in the user subgroup | O/SA |
| Operator management | |
| Invite an operator | SA |
| View pending invitations | SA |
| Revoke invitation | SA |
| Resend invitation | SA |
| Delete operator | SA |
Users configuration
| Features | Access by Roles |
| View user subgroup | O/SA/A |
| Change user subgroup | O/SA |
| View the role of Admins or Users | O/SA/A |
| Change role to Admin | O/SA |
| Change role to User | O/SA/A |
| Config RFID code for an Admin | O/SA |
| Config RFID code for a User | O/SA/A |
| Config RFID code for your profile | O/SA/A |
| View the RFID code of an Admin | O/SA |
| View the RFID code of a User | O/SA/A |
| View the RFID code of your account | O/SA/A |
| Subscribe a user | O/SA |
| View charger section of Users | O/SA/A |
| View charger section of Admins | O/SA |
| View the charger section of your own account | A |
| Config charger assignation of Users (Default user subgroup) | O/SA/A |
| Config charger assignation of Admin (Default user subgroup) | O/SA |
Payments & Plans management
| Features | Access by Roles |
| Payment info | |
| Configure billing information | SA |
| Use a Discount coupon | SA |
| Check the Terms and conditions | SA |
| Connect a Stripe account | SA |
| Billing Rates | |
| Create a rate | O/SA |
| Create a rate for Pay per charge | O/SA |
| Create a rate for Pay per month | O/SA |
| Edit a Pay per charge rate | O/SA |
| Edit a Pay per month’s rate | O/SA |
| Delete a rate | O/SA |
| Invoices | |
| Display & Download an invoice | O/SA |
Personal account settings
| Features | Access by Roles |
| Personal Account | |
| View and edit your data (regardless of your role in that space) | O/SA/A/U |
| View and edit your billing information for the Space you are SA for | SA |
| View and edit your payment information for the Space you are SA for | SA |
| Subscription plans | SA |
| Change plan | SA |
| Cancel plan | SA |
| Changing Currency | SA |
| RFID | |
| View your RFID code access per space | O/SA/A |
| View your role access per space | O/SA/A/U |
| Config the RFID code of spaces where you have role O/SA or A | O/SA/A |
| Commander PIN | |
| Edit your PIN | O/SA/A/U |
| Security | |
| Change your password | O/SA/A/U |
O: Operator – SA: Super Admin – A: Admin – U: User