Wallbox Help Center

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Adjusting the charger’s Power limit

To ensure your charger doesn’t overload the circuit when sharing a high-voltage line with other appliances, adjusting its Power limit...
I am unable to verify my email linked to the myWallbox account.

You just created a new myWallbox account but can’t verify your email? Here are some reasons why you may have...
How to manage the Charging Cable Lock setting for Copper SB?

Copper SB is a “Socket-outlet” enabled charger that can accommodate all EV charging connectors and avoids having cables lying around...
How to manage the Auto-lock of your charger?

The Auto-lock feature secures your charger with a user-defined timer in the app or Portal. It automatically locks the charger...
How to invite new users to use your charger(s)?

You can share all Wallbox chargers with users of your choice. To share your charger, you must first add them...