Welcome to Wallbox Support

Browse through our Articles and FAQs to find answers to commonly raised questions.

When can I start charging my EV with my charger?

As soon as your charger is installed and powered on (the LED halo displays a steady green light), you can start using your Wallbox charger. Just attach the EV gun (...)
Quick start guide for your Wallbox charger

Once your Wallbox charger is installed, it is ready to charge your EV immediately. However, to maximise your charger’s full potential and use all its functionalities, we recommend following these (...)
How to connect your charger to the myWallbox app via Bluetooth?

Once you have created a Wallbox account and added your charger with the myWallbox app or portal, you can connect your charger to your smartphone via Bluetooth using the myWallbox (...)