Welcome to Wallbox Support

Browse through our Articles and FAQs to find answers to commonly raised questions.

Installing and configuring a MID power meter for your charging infrastructure

A “MID meter” is a power meter device that allows you to record the energy consumption of a charging installation or a specific charger in conformity with the Measuring Instruments (...)
Quasar stops charging at 97 percent of the battery capacity

Introduction Wallbox continuously strives to provide its customers the best products, services, and user experience. A very important part of our impressive product line-up is Quasar. Quasar is world´s first (...)
Quasar Product Overview
How to manage the Auto-lock of your charger?

The Auto-lock feature automatically locks your charger after a defined time or at the end of a charging session to protect it from unauthorised use. To use a charger with (...)
How to activate V2H (Vehicle to Home)?

The V2H (Vehicle to Home) functionality allows your Quasar to supply power from your electric EV’s battery to your house or, possibly, another building. 1. Compatible Wallbox chargers Find below (...)