Welcome to Wallbox Support

Browse through our Articles and FAQs to find answers to commonly raised questions.

How to generate charging instructions for a Pay per Charge charging point?

To help your user use your public charging point, you can download charging instructions in PDF format from the myWallbox Portal and display them on your charging point: Log in (...)
How to create and assign a Pay per Charge billing rate to a charger?

Pay per Charge allows other myWallbox users to charge their EVs with your charger(s). By scanning the QR code on your charger, any EV driver with a myWallbox account can (...)
How to set the Pay Per Charge billing solution to make chargers accessible to myWallbox users?

You can bill for the use of your Wallbox chargers and manage all payments made by your users via the myWallbox portal. You can choose between or combine two billing (...)