Wallbox Help Center

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I am unable to verify my email linked to the Wallbox account.

You just created a new Wallbox account but can’t verify your email? Here are some reasons why you may have...
Features access by user roles in Wallbox Portal

The Wallbox portal allows you to give different administration rights to your users: User, Admin, Super-Admin, or Operator (this feature...
How to manage the Charging Cable Lock setting for Copper SB?

Copper SB is a “Socket-outlet” enabled charger that can accommodate all EV charging connectors and avoids having cables lying around...
How to invite new users to use your charger(s)?

You can share all Wallbox chargers with users of your choice. To share your charger, you must first add them...
How to Use the Wallbox Chargers Auto Lock?

Wallbox chargers come equipped with an Auto Lock feature that automatically locks your charger at the end of a charging...
How to Adjust the Charger’s Power Limit?

To ensure your charger doesn’t overload the circuit when sharing a high-voltage line with other appliances, adjusting its Power limit...