Welcome to Wallbox Support

Browse through our Articles and FAQs to find answers to commonly raised questions.

Where to find the SN and UID of your charger?

Each Wallbox charger has a unique Serial Number (SN) and User ID (UID). The SN identifies the charger, and the UID...
How to configure a personal PIN to access a charger (Commander/Commander 2)?

Users can use a PIN (Personal Identification Number) to authenticate to their assigned charger(s). This PIN will remain unique for...