The Auto-lock feature automatically locks your charger after a defined time or at the end of a charging session to protect it from unauthorised use.

To use a charger with the Auto-lock enabled, users must authenticate themselves.

The Auto-lock feature is enabled by default.

Enabling/Disabling Auto-Lock feature from the myWallbox app

To manage the Auto-lock status of your charger remotely, it needs to be currently connected to the internet.

1. Ensure your Wallbox charger and myWallbox app run the latest version (you can check its version in your Play Store or App Store).
2. Log into the myWallbox app by filling in your credentials, or register if you do not have an account yet.
3. Select your charger. Wait until the Bluetooth or Wi-Fi connection is established.
4. Tap the Settings icon.
5. Enter the “Advanced Options”.
6. The “Private Charge” mode is enabled by default. You can enable or disable this mode at any time.
7. Additionally, you can set a timer for locking the charger after a certain time.
8. Tap Save.

If you need to lock/unlock your charger quickly, you can also follow this quicker path:

1. Ensure your Wallbox charger and myWallbox app have the latest version (you can check its version in your Play Store or App Store).
2. Log into the myWallbox app by filling in your credentials, or register if you do not have an account yet.
3. Select your charger. Wait until the Bluetooth or Wi-Fi connection is established.
4. Tap the Lock icon to lock and unlock your charger.

Enabling/Disabling Auto-Lock feature from the portal

Auto-lock security can only be enabled or disabled through the portal if your charger is connected to the internet.

1. Log in to the myWallbox portal.
2. Click Chargers in the left menu.
3. Select the relevant charger.
4. Go to the Settings tab.
5. Enable “Restricted or Paid access” if you want to lock your charger or “Open access” if you want to leave it unlocked.
6. If you lock it, you can set a timer for locking the charger after a certain time.
7. The changes are saved automatically.