Welcome to Wallbox Support

Browse through our FAQs to find answers to commonly raised questions.

Protected: How to subscribe to a myWallbox Plan

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How to enable automated reporting for your users’ charging sessions

The myWallbox portal allows you to receive automated reporting periodically.
Understanding the Pulsar Plus LED status lights

The Pulsar Plus integrates a LED system that reflects its charging activity, communicates its status, and reports eventual errors. The...
First time setting up and using your charger

1. Get to know your Wallbox Pulsar Plus Once installed and powered on following the instructions in the installation guide,...
How to download myWallbox (the Wallbox app)

1. Downloading the myWallbox app To access and manage your charger’s smart functions from your mobile device (smartphone or tablet),...