Welcome to Wallbox Support

Browse through our FAQs to find answers to commonly raised questions.

How to manage charger settings

Both the app and the portal allow the customer to have full control of their charging experience, collecting charger session information, statistics, consumption, users,
How to view the payments made by the user

The myWallbox portal has the capability to integrate a payment platform in order to directly charge your potential customer/users for every use of your charging infrastructure. Following you will find the instructions manage your charging infrastructure in case you have payment platform integrated.
How to change a User Role

MyWallbox portal allows a complete user management of your charging infrastructure. Following you will find how to change the role of a user
How to Configure a PIN for a user

MyWallbox portal allows a complete user management of your charging infrastructure. Following you will find how to set up a user's PIN number