You can charge your EV with a public Wallbox charger by scanning the QR code attached. 1. To start a...

To enhance the security of your Wallbox charger, a Bluetooth PIN is now required to connect new devices. This feature...

The Wallbox app features a convenient charger ownership transfer capability. This feature is exclusively available to Professional Installer account types,...

Sharing your Wallbox products with other users, such as family or colleagues, has always been possible, but this feature was...

You can link a Wallbox RFID card to a Wallbox account and use the RFID authentication method to access a...

To ensure the durability of the EV gun and its holder and to avoid mishandling that could damage your equipment,...

To start using a public charging point, Wallbox users need to scan the unique QR code attached to the charger...

You can easily link your charger to your account through the Wallbox mobile app (using the QR code method) or...

To help your user use your public charging point, you can download charging instructions in PDF format from the Wallbox...

You just created a new Wallbox account but can’t verify your email? Here are some reasons why you may have...

Access groups are a portal feature that allows you to manage charger access in bulk, making attributing chargers to new...

There are two types of user permissions that you can choose from: User: Give the user access to the selected...

The Admin(s) of a charging structure can invite you to use the chargers they manage. Once invited, you will receive a welcome...

You can easily manage your billing information from the Wallbox app. It is possible to configure billing information for an...

Pay per Month is the most convenient solution for EV Drivers who need to charge their car regularly using your...

You can delete a user anytime through the Wallbox portal. Log in to the Wallbox portal. Click Users. Next to...

If you are a subscribed user and have received an invitation from the Super Administrator of the space to subscribe to charge with contract, you will have to update the payment method by using the Wallbox application before availing the Pay per Month or Pay per Charge solutions.

Grid Codes are the electrical parameters that allow your charger to inject energy into the electrical grid safely, securely, and...

You can unlink your charger(s) anytime through the Wallbox app or the portal. Log in to your account on the...

While charging typically begins automatically when you plug in the EV connector, there are times when you might want to...

1. Understanding Pay per Charge Monetize Your Wallbox Chargers with Pay per Charge You can easily earn money from your...

To start using the Wallbox portal, you must register for an account. If you have already created an account using...

You can bill for the use of your Wallbox chargers and manage all payments made by your users via the...

You must register for an account to start using the Wallbox app or Portal. If you have already created an...

Dynamic Load Management (DLM) is an energy feature that monitors your building’s energy demands and intelligently manages power distribution to...

Using the portal you can filter the information of your chargers in order to get only the information you need of a certain charger or user.

If you have already created an account on the Wallbox portal, you can generate a new password in case you have forgotten the old one.

Wallbox chargers come equipped with an Auto Lock feature that automatically locks your charger at the end of a charging...

You can share all Wallbox chargers with users of your choice. To share your charger, you must first add them...

To ensure your charger doesn’t overload the circuit when sharing a high-voltage line with other appliances, adjusting its Power limit...

You can manage scheduled charging sessions for your charger with the Wallbox app anytime, while close to your charger using...

We recommend downloading the Wallbox mobile app on your smartphone and creating a Wallbox account to manage your charger remotely...

Keeping your charger’s software up to date is essential to enjoy a stable experience and benefit from your charger’s latest...

Once you have created a Wallbox account and added your charger with the Wallbox app or portal, you can connect...

Wi-Fi connectivity allows your charger to connect with the Wallbox Cloud, enabling real-time communication between the app and your charger...

1. Overview 1.1 What is OCPP? The Open Charging Point Protocol (OCPP) is the industry standard and open protocol allowing...