The Wallbox app features a convenient charger ownership transfer capability. This feature is exclusively available to Professional Installer account types, allowing qualified electricians to transfer ownership of a commissioned charger to its client and final owner.
For more information about the different Wallbox app account types, please refer to our article on switching between Personal and Professional Installer account types.
Steps to Transfer Charger Ownership
Follow these steps to transfer the ownership of a Wallbox charger:
- Log in to the Wallbox App
- Open the Wallbox app on your mobile device.
- Use your Installer account credentials to log in.
- Finish Commissioning the Charger
- Complete the necessary commissioning steps for the charger.
- Access Transfer Ownership Option
- Tap the three dots icon at the top right corner of the screen.
- Select “Transfer Ownership” from the dropdown menu.
- Select the Charger to Transfer
- Choose the charger you wish to transfer from the list.
- Tap “Continue” to proceed.
- Enter Client Information
- Input the client and final owner’s email address.
- Make sure the email address is correct to avoid transfer issues.
- Review and Confirm Transfer Details
- Carefully review the details of the transfer.
- Tap “Transfer” to initiate the ownership transfer process.
- Client Confirmation
- The final user (client) will receive an email with instructions.
- They must follow the instructions in the email to complete the ownership transfer and fully own the charger.