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Using the voice assistant with your Wallbox charger

The Wallbox Voice Assistant lets you control and manage up to 4 Wallbox chargers. You can get to know your charger status, start or stop a charging session, lock, or unlock your charger, set a charging schedule, and more.

The Wallbox Voice Assistant is compatible with Google Assistant and Alexa.

A. Setting up the voice assistant using Google Assistant

Before setting up the assistant, ensure that you have downloaded the myWallbox App on your mobile device, created a myWallbox account, registered your charger and connected it to the internet. In addition, make sure that you are using your personal and not a business account.

If you are using a business account, you need to go through these steps in order to use Google Assistant with your charger:

  1. Go to your Google account settings.
  2. Then go to Privacy & Personalization.
  3. Go to History settings.
  4. Select Web & App Activity and make sure you have the activity controls set as the screenshot illustrates:

Once you are set up with the pre-requirements, you can enable the myWallbox action on Hey Google or, simply invoke the voice assistant saying “Hey Google, talk to myWallbox” and request an action (i.e., unlock my charger).

B. Setting up the voice assistant using Alexa

Before setting up the assistant, ensure that you have downloaded the myWallbox App on your mobile device, created a myWallbox account, registered your charger and connected it to the internet.

Once you are set up with the pre-requirements, you must enable the myWallbox skill on Amazon Alexa. 

Finally, you need to link your Wallbox account to your Amazon account. To do so, invoke Wallbox’s assistant (refer to section C. Starting and interaction) and request any action related to your charger (i.e., unlock my charger). The assistant will answer by saying that it has sent you a card in the Alexa app. Open the Alexa app, select the card and follow the indicated steps.

C. Starting and Interaction

How to interact with Google and Alexa

In order to use either Google Assistant or Alexa, you must always start by invoking the assistant. Once the assistant has opened the Wallbox action/skill, you can request any of the further below commands.

NOTE: Once the assistant has carried out the action, if you want to carry out a second one, you must re-invoke it again and request any action you want. 

Starting and Interactions

“Alexa, open myWallbox”

“Hey Google, talk to myWallbox”

Wallbox info

“What’s Wallbox?”

Available commands list

“What commands are available?”

Charger status (requires account-linking)

“What’s the status of my charger?”

Start and stop charging (requires account-linking)

“Start/Stop charging my vehicle.”

Charger lock and unlock (requires account-linking)

“Lock/Unlock my charger.”

Charger serial number

“What’s my charger’s serial number?”

Multiple chargers — up to four chargers (requires account-linking)

“List my chargers”

Statistics for the current month (requires account-linking)

“How much energy have I used?” or, 

“What are my charging costs ?” or,

“How much time have I spent charging my EV?”

Create and delete schedules (requires account-linking)

“Schedule a charging session.”

Wallbox Customer Service contact (requires account-linking)

“I’m having issues with my charger”

“Contact the Customer Support”

Deep-linking (requires account-linking)

“Alexa, open myWallbox Assistant and tell me my charger status” or any of the commands above

“Hey Google, talk to open myWallbox and tell me my charger status” or any of the commands above

The Wallbox Academy Training & Certification Solution is a one-day immersion experience at Wallbox facilities in Barcelona or Madrid or at the facilities of our partners… Receive an overview of all Wallbox’s products and services. If you would like further information, please do not hesitate to contact us

Updated on 24/11/2021

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