{"id":16596,"date":"2020-02-19T12:58:07","date_gmt":"2020-02-19T11:58:07","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/wat-gebeurt-er-als-je-betaling-mislukt-of-te-laat-is\/"},"modified":"2020-02-19T12:58:07","modified_gmt":"2020-02-19T11:58:07","slug":"wat-gebeurt-er-als-je-betaling-mislukt-of-te-laat-is","status":"publish","type":"ht_kb","link":"https:\/\/support.wallbox.com\/nl\/knowledge-base\/wat-gebeurt-er-als-je-betaling-mislukt-of-te-laat-is\/","title":{"rendered":"Wat gebeurt er als je betaling mislukt of te laat is"},"content":{"rendered":"

1. Inleiding<\/h1>\n

Wallbox wil zijn klanten altijd de beste producten, diensten en gebruikerservaring bieden. Een zeer belangrijk onderdeel van deze gebruikerservaring zijn de Wallbox-app en de Wallbox-portal.<\/p>\n

Zowel de app als de portal stellen de klant in staat om de oplaadervaring volledig te beheren, het verzamelen van informatie over de laadsessie, statistieken, verbruik, gebruikers, enz. Dit stelt onze klanten in staat om volledig beheer te hebben over hun energieverbruik en kostenbesparingen met betrekking tot het gebruik van elektrische voertuigen.<\/p>\n

2. Mislukte of late betalingen<\/h1>\n

Betalingen kunnen om verschillende redenen mislukken. Als er ooit een probleem is, zal Wallbox onmiddellijk de Superadmin en eventuele factureringscontactpersoon e-mailen en je functionaliteiten zullen worden ingeperkt.<\/p>\n

Wat kun je verwachten<\/h2>\n

Wallbox hoopt dat je de betalingsproblemen snel kunt oplossen, maar hieronder staat een snel overzicht van wat je kunt verwachten als betalingsproblemen onopgelost blijven.<\/p>\n\n\n\n\n\n\n\n\n
Na.<\/strong><\/th>\nWat kun je verwachten<\/strong><\/th>\n<\/tr>\n<\/thead>\n
7 dagen<\/td>\nAls Wallbox na een week geen betaling kan verwerken, zal Wallbox contact opnemen met de Superadmin en eventuele factureringscontactpersoon.<\/td>\n<\/tr>\n
14 dagen<\/td>\nWallbox stuurt nog een herinnering aan dezelfde mensen in het geval dat er nog steeds een probleem is.<\/td>\n<\/tr>\n
21 dagen<\/td>\nWalbox zal opnieuw contact opnemen met de Superadmin en factureringscontactpersoon.<\/td>\n<\/tr>\n
28 dagen<\/td>\nHet plan wordt geannuleerd en de groep wordt\u00a0 afgewaardeerd naar het Basic-abonnement.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

MyWallbox heeft verschillende abonnementen. Hierna vind je de instructies in geval van problemen met het betalingsproces.<\/p>\n","protected":false},"author":23,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[],"ht-kb-tag":[530,1349,1350],"class_list":["post-16596","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_tag-artikel-du","ht_kb_tag-betalingsfout","ht_kb_tag-late-betaling"],"acf":[],"yoast_head":"\nWat gebeurt er als je betaling mislukt of te laat is - Wallbox Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.wallbox.com\/nl\/knowledge-base\/wat-gebeurt-er-als-je-betaling-mislukt-of-te-laat-is\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Wat gebeurt er als je betaling mislukt of te laat is - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"MyWallbox heeft verschillende abonnementen. 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