{"id":28721,"date":"2020-12-10T13:26:09","date_gmt":"2020-12-10T12:26:09","guid":{"rendered":"https:\/\/support.wallbox.com\/?post_type=ht_kb&#038;p=28721"},"modified":"2023-12-14T11:23:37","modified_gmt":"2023-12-14T10:23:37","slug":"pulsar-plus-product-overview","status":"publish","type":"ht_kb","link":"https:\/\/support.wallbox.com\/na\/knowledge-base\/pulsar-plus-product-overview\/","title":{"rendered":"Pulsar Plus &#8211; Product Overview"},"content":{"rendered":"\t\t<div data-elementor-type=\"page\" data-elementor-id=\"32881\" class=\"elementor elementor-32881 elementor-26883\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-73b9b8bb newWeb double-title elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"73b9b8bb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3cc3d17f\" data-id=\"3cc3d17f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b6ecaad elementor-widget elementor-widget-image\" data-id=\"4b6ecaad\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"643\" height=\"579\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-768x691.png\" class=\"attachment-medium_large size-medium_large wp-image-26902\" alt=\"\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-768x691.png 768w, https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-300x270.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-1024x922.png 1024w, https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-50x45.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-1536x1382.png 1536w, https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-2048x1843.png 2048w, https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-60x54.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-100x90.png 100w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-210497d6\" data-id=\"210497d6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-526de8af h2 double elementor-widget elementor-widget-heading\" data-id=\"526de8af\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pulsar Plus<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dbb074 h2 elementor-widget elementor-widget-heading\" data-id=\"7dbb074\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Product Overview<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6250e658 body2 color-black elementor-widget elementor-widget-text-editor\" data-id=\"6250e658\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Wallbox Pulsar Plus offers the best of both small size and powerful performance for faster electric vehicle charging. Pulsar Plus can charge any electric car on the market today up to 8x faster than the standard (120V) charging cables that come with most EVs. With Bluetooth and Wi-Fi connectivity and onboard intelligence, the smart features in Pulsar Plus&#8211;including charge scheduling and Static Load Management&#8211;work without a cloud connection so you can charge smart even when you can\u2019t connect to the Internet.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-707721e4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"707721e4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8ab3cce\" data-id=\"8ab3cce\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6dee47cf hidden-first newToggle elementor-widget elementor-widget-accordion\" data-id=\"6dee47cf\" data-element_type=\"widget\" id=\"Documents\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1841\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1841\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">hidden<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1841\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1841\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1842\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1842\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Datasheets<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1842\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1842\">\n<ul>\t\t\n\t\t\n\n\n\t<!-- .hkb-article-attachments -->\n\t\t<div class=\"hkb-article-attachments__content\">\n\t\t\t<ul class=\"hkb-article-attachments__list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"hkb-article-attachment__item\">\n\t\t\t\t\t\t<a class=\"hkb-article-attachment__link\" href=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/10\/Wallbox_Datasheet_PulsarPlus_NA_NACS_EN_b.pdf\" download>\n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__img\">\n\t\t\t\t\t\t\t\t<svg class=\"hkb-article-attachment__icon\" width=\"40\" height=\"40\" viewBox=\"0 0 1792 1792\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M1152 512v-472q22 14 36 28l408 408q14 14 28 36h-472zm-128 32q0 40 28 68t68 28h544v1056q0 40-28 68t-68 28h-1344q-40 0-68-28t-28-68v-1600q0-40 28-68t68-28h800v544z\"\/><\/svg>\n\t\t\t\t\t\t\t\t<span>.pdf<\/span>\n\t\t\t\t\t\t\t<\/div>      \n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__content\">  \n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__title\">        \n\t\t\t\t\t\t\t\t\tWallbox_Datasheet_PulsarPlus_NA_NACS_EN_b\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__size\">\n\t\t\t\t\t\t\t\t\t72 KB\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"hkb-article-attachment__item\">\n\t\t\t\t\t\t<a class=\"hkb-article-attachment__link\" href=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/10\/Wallbox_Datasheet_PulsarPlus_NA_NACS_ES_b.pdf\" download>\n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__img\">\n\t\t\t\t\t\t\t\t<svg class=\"hkb-article-attachment__icon\" width=\"40\" height=\"40\" viewBox=\"0 0 1792 1792\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M1152 512v-472q22 14 36 28l408 408q14 14 28 36h-472zm-128 32q0 40 28 68t68 28h544v1056q0 40-28 68t-68 28h-1344q-40 0-68-28t-28-68v-1600q0-40 28-68t68-28h800v544z\"\/><\/svg>\n\t\t\t\t\t\t\t\t<span>.pdf<\/span>\n\t\t\t\t\t\t\t<\/div>      \n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__content\">  \n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__title\">        \n\t\t\t\t\t\t\t\t\tWallbox_Datasheet_PulsarPlus_NA_NACS_ES_b\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__size\">\n\t\t\t\t\t\t\t\t\t73 KB\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"hkb-article-attachment__item\">\n\t\t\t\t\t\t<a class=\"hkb-article-attachment__link\" href=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/10\/Wallbox_Datasheet_PulsarPlus_NA_NACS_FR_b.pdf\" download>\n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__img\">\n\t\t\t\t\t\t\t\t<svg class=\"hkb-article-attachment__icon\" width=\"40\" height=\"40\" viewBox=\"0 0 1792 1792\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M1152 512v-472q22 14 36 28l408 408q14 14 28 36h-472zm-128 32q0 40 28 68t68 28h544v1056q0 40-28 68t-68 28h-1344q-40 0-68-28t-28-68v-1600q0-40 28-68t68-28h800v544z\"\/><\/svg>\n\t\t\t\t\t\t\t\t<span>.pdf<\/span>\n\t\t\t\t\t\t\t<\/div>      \n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__content\">  \n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__title\">        \n\t\t\t\t\t\t\t\t\tWallbox_Datasheet_PulsarPlus_NA_NACS_FR_b\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__size\">\n\t\t\t\t\t\t\t\t\t73 KB\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\n\t<!-- \/.hkb-article-attachments -->\n\n\n\t\t\n\t\t\n\t\t<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1843\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1843\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Installation Guides<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1843\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1843\">\n<ul>\t\t\n\t\t\n\n\n\t<!-- .hkb-article-attachments -->\n\t\t<div class=\"hkb-article-attachments__content\">\n\t\t\t<ul class=\"hkb-article-attachments__list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"hkb-article-attachment__item\">\n\t\t\t\t\t\t<a class=\"hkb-article-attachment__link\" href=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/10\/20250828_MASTER_PUP1_NA_V3.pdf\" download>\n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__img\">\n\t\t\t\t\t\t\t\t<svg class=\"hkb-article-attachment__icon\" width=\"40\" height=\"40\" viewBox=\"0 0 1792 1792\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M1152 512v-472q22 14 36 28l408 408q14 14 28 36h-472zm-128 32q0 40 28 68t68 28h544v1056q0 40-28 68t-68 28h-1344q-40 0-68-28t-28-68v-1600q0-40 28-68t68-28h800v544z\"\/><\/svg>\n\t\t\t\t\t\t\t\t<span>.pdf<\/span>\n\t\t\t\t\t\t\t<\/div>      \n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__content\">  \n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__title\">        \n\t\t\t\t\t\t\t\t\t20250828_MASTER_PUP1_NA_V3\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__size\">\n\t\t\t\t\t\t\t\t\t2 MB\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\n\t<!-- \/.hkb-article-attachments -->\n\n\n\t\t\n\t\t\n\t\t<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1844\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1844\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quick Start Guide<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1844\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1844\">\n<ul>\t\t\n\t\t\n\n\n\t<!-- .hkb-article-attachments -->\n\t\t<div class=\"hkb-article-attachments__content\">\n\t\t\t<ul class=\"hkb-article-attachments__list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"hkb-article-attachment__item\">\n\t\t\t\t\t\t<a class=\"hkb-article-attachment__link\" href=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2023\/06\/20230620_myWalboxApp_QuickStartGuide_NA.pdf\" download>\n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__img\">\n\t\t\t\t\t\t\t\t<svg class=\"hkb-article-attachment__icon\" width=\"40\" height=\"40\" viewBox=\"0 0 1792 1792\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M1152 512v-472q22 14 36 28l408 408q14 14 28 36h-472zm-128 32q0 40 28 68t68 28h544v1056q0 40-28 68t-68 28h-1344q-40 0-68-28t-28-68v-1600q0-40 28-68t68-28h800v544z\"\/><\/svg>\n\t\t\t\t\t\t\t\t<span>.pdf<\/span>\n\t\t\t\t\t\t\t<\/div>      \n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__content\">  \n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__title\">        \n\t\t\t\t\t\t\t\t\tPulsarPlus_QuickStartGuide_NA\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__size\">\n\t\t\t\t\t\t\t\t\t217 KB\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\n\t<!-- \/.hkb-article-attachments -->\n\n\n\t\t\n\t\t\n\t\t<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d9547cb newWeb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d9547cb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-50ee11ad\" data-id=\"50ee11ad\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e33e261 h2 elementor-widget elementor-widget-heading\" data-id=\"e33e261\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Basic setup<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b6390ba\" data-id=\"b6390ba\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80798e1 h2 elementor-widget elementor-widget-heading\" data-id=\"80798e1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Usage Instructions <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de74974  hidden-first hidde-border toggle-na-overview elementor-widget elementor-widget-accordion\" data-id=\"de74974\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2331\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2331\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">1<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2331\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2331\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2332\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2332\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">LED Status Light Guide<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2332\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2332\"><ul>\n \t<li><a href=\"https:\/\/support.wallbox.com\/na\/knowledge-base\/understanding-the-pulsar-plus-led-status-lights\/\" target=\"_blank\" rel=\"noopener\">Understanding the colour code of the LED halo on your Pulsar Plus<\/a><\/li>\n \t<li><a href=\"https:\/\/support.wallbox.com\/na\/knowledge-base\/how-do-i-toggle-my-chargers-leds-on-and-off\/\" target=\"_blank\" rel=\"noopener\">Turning your Pulsar Plus LED halo on or off<\/a><\/li>\n<\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2333\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2333\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Managing your charger<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2333\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2333\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"33408\" class=\"elementor elementor-33408\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0de1f86 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0de1f86\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a3d77e\" data-id=\"3a3d77e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-004e0a9 button-type-1 elementor-widget elementor-widget-button\" data-id=\"004e0a9\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">view more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0d53e76 newWeb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0d53e76\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-65eaf9b\" data-id=\"65eaf9b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8db6838 h2 elementor-widget elementor-widget-heading\" data-id=\"8db6838\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Troubleshooting<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3831da6 hidden-first newToggle hidde-border toggle-na-overview elementor-widget elementor-widget-accordion\" data-id=\"3831da6\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5891\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5891\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Accordion Title<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5891\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5891\">Accordion Content<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5892\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5892\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">References<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5892\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5892\"><table><tbody><tr><td><strong>Observed Behaviour<\/strong><\/td><td><strong>Possible Root Causes<\/strong><\/td><td><strong>Resolution<\/strong><\/td><\/tr><tr><th colspan=\"3\"><strong>General Charger Usage<\/strong><\/th><\/tr><tr><td>Charger does not power up<\/td><td>The circuit breaker could be off or has tripped.<\/td><td>Check that the dedicated circuit breaker is in the correct position (ON).<\/td><\/tr><tr><td>\u00a0<\/td><td>The power supply has not been properly connected.<\/td><td>Contact your electrician to verify the proper installation<\/td><\/tr><tr><td>Charging session does not start\u00a0\u00a0<\/td><td>The charger is schedule to charge at a later time (LED lights bouncing light blue)<\/td><td>Overwrite the schedule or change the schedule (see \u201c<a href=\"https:\/\/support.wallbox.com\/na\/knowledge-base\/schedule-charging-sessions\/\">Schedule charging sessions<\/a>\u201d)<\/td><\/tr><tr><td>\u00a0<\/td><td>The vehicle is scheduled to charge at a later time.\u00a0<\/td><td>Ensure that the vehicle does not have a schedule set.<\/td><\/tr><tr><td>\u00a0<\/td><td>The charger is locked.<\/td><td>Unlock the charger (see \u201c<a href=\"https:\/\/support.wallbox.com\/na\/knowledge-base\/lock-unlock-the-charger\/\">Unlock the charger<\/a>\u201d)<\/td><\/tr><tr><td>\u00a0<\/td><td>The vehicle is completely charged.\u00a0<\/td><td>No further charge possible.<\/td><\/tr><tr><td>\u00a0<\/td><td>The vehicle may have an error.<\/td><td>Verify that the vehicle does not show an error.<\/td><\/tr><tr><td>\u00a0<\/td><td>The charging plug is not connected properly.\u00a0<\/td><td>Reconnect the plug.\u00a0 The charging plug may be dirty or damaged, ensure that it is in good condition If this does not work contact Wallbox Service.<\/td><\/tr><tr><td>The charger shows up in a red Error light and does not charge<\/td><td>A safety issue has been detected with the connection to the grid or to the car.<\/td><td>Disconnect the EV connector from the vehicle. \u00a0 Turn off the circuit breaker and wait a few seconds before turning it back on. \u00a0 If the issue remains, contact Wallbox Service.<\/td><\/tr><tr><td>\u00a0<\/td><td>Wrong installation of the current selector<\/td><td>Consult with your installer to make sure that the current selector is not at position 0, 8 or 9.\u00a0<\/td><\/tr><tr><td>The vehicle only charges at a low power\u00a0<\/td><td>Vehicle is almost fully charged<\/td><td>When the vehicle\u2019s charging session is almost complete, the charging speed begins to fall.<\/td><\/tr><tr><td>\u00a0<\/td><td>The charging current has been reduced by the user.<\/td><td>Increase the charging current (see \u201c<a href=\"https:\/\/support.wallbox.com\/na\/knowledge-base\/adjust-the-charging-current\/\">Adjust the charging current<\/a>\u201d). If the maximum available current is too low, contact your electrician to recheck the installation of the charger (<a href=\"#Documents\">see Installation Manual<\/a>)<\/td><\/tr><tr><td>\u00a0<\/td><td>The ambient temperature is out of the operating range.<\/td><td>If the charger or the vehicle detects a temperature that is too high, the charging power is reduced for safety reasons.\u00a0<\/td><\/tr><tr><th colspan=\"3\"><strong>Charger Connectivity<\/strong><\/th><\/tr><tr><td>The Wallbox app does not connect to the charger using Bluetooth<\/td><td>Unstable Bluetooth Connection<\/td><td>Assure that the Bluetooth is enabled on your smartphone or tablet.\u00a0 The BLE range is less than\u00a032.8 feet &#8211; stay inside that range.\u00a0 Turn off and on your phone\u2019s Bluetooth and try to connect again.\u00a0<\/td><\/tr><tr><td>\u00a0<\/td><td>Improper functioning of Wallbox App<\/td><td>Close the Wallbox app and open it up again.\u00a0 Check to see that the latest version of the app is downloaded on your phone. The easiest way to do this is to uninstall the Wallbox app and then reinstall it.\u00a0<\/td><\/tr><tr><td>The Wallbox app does not connect to the charger using WiFi<\/td><td>Unstable WiFi network<\/td><td>Try to connect another device and check that the network is active and can be connected to the Internet.\u00a0 \u00a0 Restart your router and check the connections. \u00a0 Connect using different Wi-Fi Network. \u00a0 Create a mobile hotspot with your mobile phone.<\/td><\/tr><tr><td>\u00a0<\/td><td>Closed WiFi network<\/td><td>Open the ports on your router. In order to connect your charger, the following ports will need to be open: TCP 80 (Used for data transfer) UDP 123 (Used for time synchronisation)<\/td><\/tr><tr><td>\u00a0<\/td><td>\u00a0<\/td><td>\u00a0<\/td><\/tr><tr><th colspan=\"3\"><strong>Charging Logs<\/strong><\/th><\/tr><tr><td>The charging logs do not appear in the Wallbox website nor the Wallbox App\u00a0<\/td><td>No internet connection<\/td><td>In order for the charging statistics to appear in the app or the Wallbox portal, the charger must be connected to the Internet. Please first check the Internet connection. \u00a0 Alternatively connect to your charger using Bluetooth and allow the device to sync to your phone. This will let the charger send the statistics using bluetooth instead of the Internet.\u00a0<\/td><\/tr><tr><td>\u00a0<\/td><td>Bluetooth sync is outdated<\/td><td>Check for the latest version of firmware in your charger and make sure that it is updated. Remove the Wallbox app from your phone, redownload the app, Reset the charger system. Inside the Wallbox app go to: Settings &gt; Advanced Options &gt; Restart.\u00a0 \u00a0 Reconnect to your charger<\/td><\/tr><\/tbody><\/table><p>If the resolution requires the support of our service department, please address your issue to:\u00a0<\/p><p>Phone: (888) 787-5780<\/p><p>Mail: service.na@wallbox.com<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4bb37aed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4bb37aed\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1a22a2bb\" data-id=\"1a22a2bb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5cf221b4 elementor-widget elementor-widget-spacer\" data-id=\"5cf221b4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19a34e1a elementor-widget elementor-widget-shortcode\" data-id=\"19a34e1a\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"28912\" class=\"elementor elementor-28912 elementor-26854\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e096a0 elementor-section-height-min-height newWeb elementor-section-full_width elementor-section-height-default elementor-section-items-middle\" data-id=\"6e096a0\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8381b5e\" data-id=\"8381b5e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4017c75 h2 color-white elementor-widget elementor-widget-heading\" data-id=\"4017c75\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need more Help?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62218b4 elementor-align-center button-type-3 elementor-widget elementor-widget-button\" data-id=\"62218b4\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.wallbox.com\/na\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[10725],"ht-kb-tag":[1667],"class_list":["post-28721","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-pulsar-plus-en-na","ht_kb_tag-pulsar-plus-na"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - 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