

{"id":130657,"date":"2022-11-07T09:28:34","date_gmt":"2022-11-07T08:28:34","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/how-to-update-your-chargers-software-with-the-mywallbox-app\/"},"modified":"2023-02-23T10:56:33","modified_gmt":"2023-02-23T09:56:33","slug":"how-to-update-your-chargers-software-with-the-mywallbox-app","status":"publish","type":"ht_kb","link":"https:\/\/support.wallbox.com\/na\/knowledge-base\/how-to-update-your-chargers-software-with-the-mywallbox-app\/","title":{"rendered":"How to update your charger&#8217;s software with the Wallbox app?"},"content":{"rendered":"\n<p>Keeping your charger&#8217;s software up to date is essential to <strong>enjoy a stable experience<\/strong> and <strong>benefit from your charger&#8217;s latest functionalities<\/strong>. Eventual bugs for the charger are also solved through software updates.<\/p>\n\n\n\n<p>Before starting, please ensure you have downloaded the latest version of the <strong><a href=\"https:\/\/support.wallbox.com\/na\/knowledge-base\/how-to-download-the-mywallbox-app\/\" target=\"_blank\" rel=\"noreferrer noopener\">Wallbox app<\/a><\/strong> on your phone by checking your App Store or Play Store.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">You can check each charger&#8217;s last released software version in the <strong><a href=\"https:\/\/support.wallbox.com\/na\/release-notes\/\" target=\"_blank\" rel=\"noreferrer noopener\">Release notes section<\/a><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Updating a charger remotely (requires charger Internet connection)<\/h2>\n\n\n\n<p>To update a charger remotely, <strong>it must be connected to the Internet<\/strong>. Follow the steps below to perform a remote update:<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\"><strong>Ensure the EV gun is not plugged into the car when updating your charger,<\/strong> which might disrupt the session registration and interfere with the update process.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Open the\u00a0Wallbox app\u00a0and log in.<\/li><li>Once logged in, select your charger from the list.<\/li><li>Wait until the Wi-Fi connection is established between the app and your charger.<\/li><li>If an update is available, a pop-up will appear. Tap &#8220;<strong>Check now<\/strong>&#8220;.<\/li><li>Once on the update screen, tap &#8220;<strong>Install update<\/strong>&#8220;.<\/li><li>The update process starts. You can leave or exit the page since it won&#8217;t interrupt the update.<\/li><li>Once the update is completed, a message stating the new software version will be displayed. <\/li><\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\">If you decide to install the update later, <strong>an update panel will remain on the app charger screen<\/strong>, allowing you to install the update anytime.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Updating a charger offline via Bluetooth<\/h2>\n\n\n\n<p><b>If there is no internet connection  available,<\/b> you can update your charger offline by connecting your smartphone to your charger by Bluetooth &#8211; staying in your charger&#8217;s Bluetooth range &#8211; and following the steps below:<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\"><strong>Ensure the EV gun is not plugged into the car when updating your charger,<\/strong> which might disrupt the session registration and interfere with the update process.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Open the<strong>\u00a0Wallbox app<\/strong>\u00a0and log in.<\/li><li>Once logged in, select your charger from the list.<\/li><li>Stay in Bluetooth range of your charger during the whole process.<\/li><li>Wait until the Bluetooth connection is established between the app and your charger.<\/li><li>If an update is available, a pop-up will appear. Tap &#8220;<strong>Check now<\/strong>&#8220;.<\/li><li>Once on the update screen, tap &#8220;<strong>Install update<\/strong>&#8220;.<\/li><li>The update process starts. <\/li><li>Once the update is completed, a message stating the new software version will be displayed. <\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Keeping your charger&#8217;s software up to date is essential to enjoy a stable experience and benefit from your charger&#8217;s latest&#8230;<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[9042,10718],"ht-kb-tag":[8257,8265,8264,8263,8262,8261,8260,8259,8258,1739,8256,8255,8254,8253,4384,4383,4382,2776],"class_list":["post-130657","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-mywallbox-app-na","ht_kb_category-help-article-na","ht_kb_tag-pulsar-update-na","ht_kb_tag-last-software-version-na","ht_kb_tag-update-with-app-na","ht_kb_tag-copper-sb-update-na","ht_kb_tag-commander-2-update-na","ht_kb_tag-quasar-update-na","ht_kb_tag-pulsar-max-update-na","ht_kb_tag-pulsar-plus-update-na","ht_kb_tag-software-versions-na","ht_kb_tag-mywallbox-na","ht_kb_tag-update-software-na-2","ht_kb_tag-charger-update-na-2","ht_kb_tag-software-update-na-2","ht_kb_tag-updating-software-na-2","ht_kb_tag-software-na","ht_kb_tag-copper-c-na","ht_kb_tag-update-na","ht_kb_tag-articles-na"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to update your charger&#039;s software with the Wallbox app?<\/title>\n<meta name=\"description\" content=\"In order to benefit from the latest updates and functionalities for your charger, it is crucial to keep your charger&#039;s software up to date.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.wallbox.com\/na\/knowledge-base\/how-to-update-your-chargers-software-with-the-mywallbox-app\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to update your charger&#039;s software with the Wallbox app?\" \/>\n<meta property=\"og:description\" content=\"In order to benefit from the latest updates and functionalities for your charger, it is crucial to keep your charger&#039;s software up to date.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.wallbox.com\/na\/knowledge-base\/how-to-update-your-chargers-software-with-the-mywallbox-app\/\" \/>\n<meta property=\"og:site_name\" content=\"Wallbox Help Center\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-23T09:56:33+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.wallbox.com\/na\/#website\",\"url\":\"https:\/\/support.wallbox.com\/na\/\",\"name\":\"Wallbox Help Center\",\"description\":\"Get help for our products &amp; 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