{"id":109283,"date":"2022-03-24T12:10:12","date_gmt":"2022-03-24T11:10:12","guid":{"rendered":"https:\/\/support.wallbox.com\/?post_type=ht_kb&p=109283"},"modified":"2024-01-31T11:33:16","modified_gmt":"2024-01-31T10:33:16","slug":"using-the-voice-assistant-with-your-wallbox-charger","status":"publish","type":"ht_kb","link":"https:\/\/support.wallbox.com\/na\/knowledge-base\/using-the-voice-assistant-with-your-wallbox-charger\/","title":{"rendered":"Using the voice assistant with your Wallbox charger"},"content":{"rendered":"\n

THIS FEATURE IS NO LONGER SUPPORTED<\/h2>\n\n\n\n

The Wallbox Voice Assistant lets you control and manage up to 4 Wallbox chargers. You can get to know your charger status<\/strong>, start or stop a charging session<\/strong>, lock or unlock<\/strong> your charger, set a charging schedule, and more.<\/strong><\/p>\n\n\n\n

The Wallbox Voice Assistant is compatible with Google Assistant<\/strong> and Alexa<\/strong>.<\/p>\n\n\n\n

1. Setting up the voice assistant<\/h1>\n\n\n\n

a. Using Google Assistant<\/h2>\n\n\n\n

Before setting up the assistant, ensure that you have downloaded the Wallbox app<\/strong><\/a> on your mobile device, created a Wallbox account<\/a>, registered your charger<\/a><\/strong> and connected it to the internet. In addition, make sure that you are using your personal and not a business account.<\/em><\/p>\n\n\n\n

If you are using a business account, you need to go through these steps to use Google Assistant with your charger:<\/p>\n\n\n\n

  1. Go to your Google account settings<\/strong><\/a>.<\/li>
  2. Then go to Privacy & Personalization.<\/strong><\/li>
  3. Go to <\/em>History settings<\/strong>.<\/em><\/li>
  4. Select Web & App Activity and make sure you have the activity controls set as the screenshot illustrates:<\/li><\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n

    Once you are set up with the pre-requirements, you can enable the Wallbox action on Hey <\/strong><\/a>Google<\/a> <\/strong>or simply invoke the voice assistant saying \u201cHey Google, talk to Wallbox\u201d and request an action (i.e., unlock my charger).<\/p>\n\n\n\n

    b. Using Alexa<\/h2>\n\n\n\n

    Before setting up the assistant, ensure that you have downloaded the Wallbox app<\/strong><\/a> on your mobile device, created a Wallbox account<\/a><\/strong>, registered your charger<\/a><\/strong> and connected it to the internet.<\/p>\n\n\n\n

    Once you are set up with the pre-requirements, you must enable the Wallbox skill on Amazon Alexa<\/strong>. <\/a><\/p>\n\n\n\n

    Finally, you need to link your Wallbox account to your Amazon account. To do so, invoke Wallbox\u2019s assistant (refer to the section \u201cStarting an interaction\u201d) and request any action related to your charger (i.e., unlock my charger). The assistant will answer by saying that it has sent you a card in the Alexa app. Open the Alexa app, select the card and follow the indicated steps.<\/p>\n\n\n\n

    2. Starting an interaction<\/h1>\n\n\n\n

    How to interact with Google and Alexa<\/strong><\/h3>\n\n\n\n

    In order to use either Google Assistant or Alexa, you must always start by invoking the assistant. Once the assistant has opened the Wallbox action\/skill, you can use any of the commands listed in \u201cStarting an interaction\u201d.<\/p>\n\n\n\n

    Only in Google, once the assistant has carried out the action, if you want to carry out a second one, you must re-invoke the assistant again and request the action. <\/p>\n\n\n\n

    The sentences below are examples of how to start the skills listed. Remember that the assistant is able to understand each action with similar wording.<\/strong> This applies to all commands, except those listed in the “Starting an interaction” section.<\/p>\n\n\n\n

    <\/p>\n\n\n\n

    Starting an interaction<\/strong> <\/span><\/div>
    \u201cAlexa, open Wallbox\u201d<\/em>
    \u201cHey Google, talk to Wallbox\u201d<\/em><\/div><\/div><\/div>
    Wallbox info<\/strong> <\/span><\/div>
    \u201cWhat\u2019s Wallbo<\/em>x?\u201d <\/div><\/div><\/div>
    Available commands list<\/strong> <\/span><\/div>
    \u201cWhat commands are available?\u201d<\/em> <\/div><\/div><\/div>
    Charger status (requires account-linking)<\/strong> <\/span><\/div>
    \u201cWhat\u2019s the status of my charger?\u201d<\/em> <\/div><\/div><\/div>
    Start and stop charging (requires account-linking)<\/strong> <\/span><\/div>
    \u201cLock\/Unlock my charger.\u201d<\/em> <\/div><\/div><\/div>
    Charger serial number<\/strong> <\/span><\/div>
    \u201cWhat\u2019s my charger\u2019s serial number?\u201d<\/em> <\/div><\/div><\/div>
    Multiple chargers \u2014 up to four chargers (requires account-linking)<\/strong> <\/span><\/div>
    \u201cList my chargers\u201d<\/em> <\/div><\/div><\/div>
    Statistics for the current month (requires account-linking)<\/strong> <\/span><\/div>
    \u201cHow much energy have I used?\u201d or, <\/em>
    \u201cWhat are my charging costs ?\u201d or,<\/em>
    \u201cHow much time have I spent charging my EV?\u201d<\/em><\/div><\/div><\/div>
    Create and delete schedules (requires account-linking)<\/strong> <\/span><\/div>
    \u201cSchedule a charging session.\u201d<\/em> <\/div><\/div><\/div>
    Wallbox Customer Service contact (requires account-linking)<\/strong> <\/span><\/div>
    \u201cI\u2019m having issues with my charger\u201d<\/em>
    \u201cContact the Customer Support\u201d<\/em><\/div><\/div><\/div>
    Deep-linking (requires account-linking)<\/strong> <\/span><\/div>
    \u201cAlexa, open Wallbox Assistant and tell me my charger status\u201d <\/em>or any of the commands above
    \u201cHey Google, talk to open Wallbox and tell me my charger status\u201d <\/em>or any of the commands above<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

    THIS FEATURE IS NO LONGER SUPPORTED The Wallbox Voice Assistant lets you control and manage up to 4 Wallbox chargers….<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[],"ht-kb-tag":[2776,5150,5151,5152,5153,5271,5272,5273,7654,7655],"class_list":["post-109283","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_tag-articles-na","ht_kb_tag-voice-assistant-na","ht_kb_tag-google-assistant-na","ht_kb_tag-alexa-na","ht_kb_tag-siri-na","ht_kb_tag-vocal","ht_kb_tag-vocal-commands-2","ht_kb_tag-vocal-assistant","ht_kb_tag-voice","ht_kb_tag-voice-commands-na"],"acf":[],"yoast_head":"\nUsing the voice assistant with your Wallbox charger - Wallbox Help Center<\/title>\n<meta name=\"description\" content=\"The Wallbox Voice Assistant lets you control and manage up to 4 Wallbox chargers. 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