Charging Logs

The charging logs do not appear in the myWallbox website nor the Wallbox App

In order for the charging statistics to appear in the app or the myWallbox portal, the Copper must be connected to the Internet.

Please first check the Internet connection.

If the charging statistics still do not appear, you can do the following:

  1. Check for the latest version of firmware in your Copper and make sure that it is updated.
  2. Remove the Wallbox app from your phone, redownload the app, connect to your Copper using Bluetooth and allow the device to sync to your phone. This will let the Copper send the statisticsusing bluetooth instead of Internet.
  3. Reset the charger system. Inside the Wallbox app go to: Settings > Advanced Options > Restart.

The Wallbox Academy Training & Certification Solution is a one-day immersion experience at Wallbox facilities in Barcelona or Madrid or at the facilities of our partners… Receive an overview of all Wallbox’s products and services. If you would like further information, please do not hesitate to contact us

Updated on 19/02/2020

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