{"id":10586,"date":"2019-12-18T17:04:24","date_gmt":"2019-12-18T16:04:24","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/demande-mot-de-passe-via-le-portail\/"},"modified":"2022-11-28T15:10:39","modified_gmt":"2022-11-28T14:10:39","slug":"demande-mot-de-passe-via-le-portail","status":"publish","type":"ht_kb","link":"https:\/\/support.wallbox.com\/fr\/knowledge-base\/demande-mot-de-passe-via-le-portail\/","title":{"rendered":"Comment r\u00e9initialiser\/modifier le mot de passe de votre compte par le portail\u00a0?"},"content":{"rendered":"

Vous pouvez g\u00e9n\u00e9rer un nouveau mot de passe au cas o\u00f9 vous auriez oubli\u00e9 l\u2019ancien\u00a0 :\u00a0<\/p>\n

    \n
  1. Allez au portail Wallbox.<\/li>\n
  2. Cliquez sur Continuer avec un e-mail<\/strong>.<\/li>\n
  3. Cliquez sur Mot de passe oubli\u00e9\u00a0?<\/strong><\/li>\n
  4. Saisissez l\u2019adresse e-mail li\u00e9e \u00e0 votre compte et cliquez sur Restaurer le mot de passe<\/strong>.<\/li>\n
  5. Si l\u2019adresse e-mail saisie correspond \u00e0 un compte existant, un e-mail de r\u00e9cup\u00e9ration de mot de passe sera envoy\u00e9 \u00e0 cette adresse e-mail.\u00a0<\/li>\n
  6. Allez dans vos e-mails et cliquez sur le lien de r\u00e9cup\u00e9ration.<\/li>\n
  7. Saisissez un nouveau mot de passe et validez.<\/li>\n<\/ol>\n

    Vous pouvez \u00e0 pr\u00e9sent utiliser le mot de passe d\u00e9fini.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Si vous avez d\u00e9j\u00e0 cr\u00e9\u00e9 un compte sur le portail Wallbox, vous pouvez g\u00e9n\u00e9rer un nouveau mot de passe au cas o\u00f9 vous auriez oubli\u00e9 l\u2019ancien.<\/p>\n","protected":false},"author":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[9799,9894],"ht-kb-tag":[356,935],"class_list":["post-10586","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-portail-mywallbox","ht_kb_category-article-daide","ht_kb_tag-articles-fr","ht_kb_tag-portail"],"acf":[],"yoast_head":"\nComment r\u00e9initialiser\/modifier votre mot de passe via le portail Wallbox - Wallbox Help Center<\/title>\n<meta name=\"description\" content=\"Si vous avez d\u00e9j\u00e0 cr\u00e9\u00e9 un compte sur le portail Wallbox, vous pouvez g\u00e9n\u00e9rer un nouveau mot de passe au cas o\u00f9 vous auriez oubli\u00e9 l\u2019ancien.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.wallbox.com\/fr\/knowledge-base\/demande-mot-de-passe-via-le-portail\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment r\u00e9initialiser\/modifier votre mot de passe via le portail Wallbox - 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