{"id":184073,"date":"2020-12-10T13:26:09","date_gmt":"2020-12-10T12:26:09","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/pulsar-plus-presentation-du-produit\/"},"modified":"2024-06-26T01:18:09","modified_gmt":"2024-06-25T23:18:09","slug":"pulsar-plus-presentation-du-produit","status":"publish","type":"ht_kb","link":"https:\/\/support.wallbox.com\/fr-ca\/knowledge-base\/pulsar-plus-presentation-du-produit\/","title":{"rendered":"Pulsar Plus &#8211; Pr\u00e9sentation du produit"},"content":{"rendered":"\t\t<div data-elementor-type=\"page\" data-elementor-id=\"184075\" class=\"elementor elementor-184075 elementor-26883\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-73b9b8bb newWeb double-title elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"73b9b8bb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3cc3d17f\" data-id=\"3cc3d17f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b6ecaad elementor-widget elementor-widget-image\" data-id=\"4b6ecaad\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"643\" height=\"579\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-768x691.png\" class=\"attachment-medium_large size-medium_large wp-image-184076\" alt=\"\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-768x691.png 768w, https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-300x270.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-1024x922.png 1024w, https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-50x45.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-1536x1382.png 1536w, https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-2048x1843.png 2048w, https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-60x54.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/elementor_library\/2020\/11\/pulsarUS_front-1-100x90.png 100w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-210497d6\" data-id=\"210497d6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-526de8af h2 double elementor-widget elementor-widget-heading\" data-id=\"526de8af\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pulsar Plus<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dbb074 h2 elementor-widget elementor-widget-heading\" data-id=\"7dbb074\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pr\u00e9sentation du produit<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6250e658 body2 color-black elementor-widget elementor-widget-text-editor\" data-id=\"6250e658\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>La Wallbox Pulsar Plus offre le meilleur de la petite taille et de la puissance pour une recharge plus rapide des v\u00e9hicules \u00e9lectriques. Pulsar Plus peut recharger n&#8217;importe quelle voiture \u00e9lectrique sur le march\u00e9 actuel jusqu&#8217;\u00e0 8 fois plus vite que les c\u00e2bles de recharge standard (120V) fournis avec la plupart des VE. Gr\u00e2ce \u00e0 la connectivit\u00e9 Bluetooth et Wi-Fi et \u00e0 l&#8217;intelligence embarqu\u00e9e, les fonctions intelligentes de Pulsar Plus, notamment la programmation de la charge et la gestion de la charge statique, fonctionnent sans connexion au cloud afin que vous puissiez charger intelligemment m\u00eame lorsque vous ne pouvez pas vous connecter \u00e0 Internet.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-707721e4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"707721e4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8ab3cce\" data-id=\"8ab3cce\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6dee47cf hidden-first newToggle elementor-widget elementor-widget-accordion\" data-id=\"6dee47cf\" data-element_type=\"widget\" id=\"Documents\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1841\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1841\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hidden<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1841\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1841\"><p>Accordion Content<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1842\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1842\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Fiches Techniques<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1842\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1842\">\n<ul>\t\t\n\t\t\n\n\n\t<!-- .hkb-article-attachments -->\n\t\t<div class=\"hkb-article-attachments__content\">\n\t\t\t<ul class=\"hkb-article-attachments__list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"hkb-article-attachment__item\">\n\t\t\t\t\t\t<a class=\"hkb-article-attachment__link\" href=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/10\/Wallbox_Datasheet_PulsarPlus_NA_NACS_EN_b.pdf\" download>\n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__img\">\n\t\t\t\t\t\t\t\t<svg class=\"hkb-article-attachment__icon\" width=\"40\" height=\"40\" viewBox=\"0 0 1792 1792\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M1152 512v-472q22 14 36 28l408 408q14 14 28 36h-472zm-128 32q0 40 28 68t68 28h544v1056q0 40-28 68t-68 28h-1344q-40 0-68-28t-28-68v-1600q0-40 28-68t68-28h800v544z\"\/><\/svg>\n\t\t\t\t\t\t\t\t<span>.pdf<\/span>\n\t\t\t\t\t\t\t<\/div>      \n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__content\">  \n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__title\">        \n\t\t\t\t\t\t\t\t\tWallbox_Datasheet_PulsarPlus_NA_NACS_EN_b\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__size\">\n\t\t\t\t\t\t\t\t\t72 KB\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"hkb-article-attachment__item\">\n\t\t\t\t\t\t<a class=\"hkb-article-attachment__link\" href=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/10\/Wallbox_Datasheet_PulsarPlus_NA_NACS_FR_b.pdf\" download>\n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__img\">\n\t\t\t\t\t\t\t\t<svg class=\"hkb-article-attachment__icon\" width=\"40\" height=\"40\" viewBox=\"0 0 1792 1792\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M1152 512v-472q22 14 36 28l408 408q14 14 28 36h-472zm-128 32q0 40 28 68t68 28h544v1056q0 40-28 68t-68 28h-1344q-40 0-68-28t-28-68v-1600q0-40 28-68t68-28h800v544z\"\/><\/svg>\n\t\t\t\t\t\t\t\t<span>.pdf<\/span>\n\t\t\t\t\t\t\t<\/div>      \n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__content\">  \n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__title\">        \n\t\t\t\t\t\t\t\t\tWallbox_Datasheet_PulsarPlus_NA_NACS_FR_b\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__size\">\n\t\t\t\t\t\t\t\t\t73 KB\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\n\t<!-- \/.hkb-article-attachments -->\n\n\n\t\t\n\t\t\n\t\t<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1843\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1843\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Guides d\u2019installation<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1843\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1843\">\n<ul>\t\t\n\t\t\n\n\n\t<!-- .hkb-article-attachments -->\n\t\t<div class=\"hkb-article-attachments__content\">\n\t\t\t<ul class=\"hkb-article-attachments__list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"hkb-article-attachment__item\">\n\t\t\t\t\t\t<a class=\"hkb-article-attachment__link\" href=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/10\/20250828_MASTER_PUP1_NA_V3.pdf\" download>\n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__img\">\n\t\t\t\t\t\t\t\t<svg class=\"hkb-article-attachment__icon\" width=\"40\" height=\"40\" viewBox=\"0 0 1792 1792\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M1152 512v-472q22 14 36 28l408 408q14 14 28 36h-472zm-128 32q0 40 28 68t68 28h544v1056q0 40-28 68t-68 28h-1344q-40 0-68-28t-28-68v-1600q0-40 28-68t68-28h800v544z\"\/><\/svg>\n\t\t\t\t\t\t\t\t<span>.pdf<\/span>\n\t\t\t\t\t\t\t<\/div>      \n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__content\">  \n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__title\">        \n\t\t\t\t\t\t\t\t\t20250828_MASTER_PUP1_NA_V3\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__size\">\n\t\t\t\t\t\t\t\t\t2 MB\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\n\t<!-- \/.hkb-article-attachments -->\n\n\n\t\t\n\t\t\n\t\t<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1844\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1844\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Guide de d\u00e9marrage rapide<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1844\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1844\">\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d9547cb newWeb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d9547cb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-50ee11ad\" data-id=\"50ee11ad\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e33e261 h2 elementor-widget elementor-widget-heading\" data-id=\"e33e261\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Configuration de base<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b6390ba\" data-id=\"b6390ba\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80798e1 h2 elementor-widget elementor-widget-heading\" data-id=\"80798e1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Instructions d'utilisation  <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de74974  hidden-first hidde-border toggle-na-overview elementor-widget elementor-widget-accordion\" data-id=\"de74974\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2331\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2331\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">1<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2331\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2331\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2332\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2332\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Guide des voyants d'\u00e9tat LED<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2332\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2332\"><ul><li><a href=\"https:\/\/support.wallbox.com\/fr-ca\/knowledge-base\/comprendre-les-voyants-detat-du-pulsar-plus\/\" target=\"_blank\" rel=\"noopener\">Comprendre le code couleur du halo LED de votre Pulsar Plus<\/a><\/li><li><a href=\"https:\/\/support.wallbox.com\/fr-ca\/knowledge-base\/comment-puis-je-allumer-et-eteindre-les-led-de-mon-chargeur\/\" target=\"_blank\" rel=\"noopener\">Allumer ou \u00e9teindre le halo de votre Pulsar Plus LED<\/a><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2333\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2333\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Gestion de votre chargeur<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2333\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2333\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"183988\" class=\"elementor elementor-183988 elementor-33408\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0de1f86 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0de1f86\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a3d77e\" data-id=\"3a3d77e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-004e0a9 button-type-1 elementor-widget elementor-widget-button\" data-id=\"004e0a9\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0d53e76 newWeb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0d53e76\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-65eaf9b\" data-id=\"65eaf9b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8db6838 h2 elementor-widget elementor-widget-heading\" data-id=\"8db6838\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">D\u00e9pannage<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3831da6 hidden-first newToggle hidde-border toggle-na-overview elementor-widget elementor-widget-accordion\" data-id=\"3831da6\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5891\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5891\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Titre de l'accord\u00e9on<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5891\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5891\">Accordion Content<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5892\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5892\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">R\u00e9f\u00e9rences<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5892\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5892\"><table><tbody><tr><td><strong>Comportement observ\u00e9<\/strong><\/td><td><strong>Causes profondes possibles<\/strong><\/td><td><strong>R\u00e9solution du probl\u00e8me<\/strong><\/td><\/tr><tr><th colspan=\"3\"><strong>Utilisation g\u00e9n\u00e9rale du chargeur<\/strong><\/th><\/tr><tr><td>Le chargeur ne s&#8217;allume pas<\/td><td>Le disjoncteur est peut-\u00eatre \u00e9teint ou s&#8217;est d\u00e9clench\u00e9.<\/td><td>V\u00e9rifiez que le disjoncteur d\u00e9di\u00e9 est dans la bonne position (ON).<\/td><\/tr><tr><td>\u00a0<\/td><td>L&#8217;alimentation \u00e9lectrique n&#8217;a pas \u00e9t\u00e9 correctement connect\u00e9e.<\/td><td>Contactez votre \u00e9lectricien pour v\u00e9rifier que l&#8217;installation est correcte.<\/td><\/tr><tr><td>La session de charge ne d\u00e9marre pas<\/td><td>Le chargeur est programm\u00e9 pour charger \u00e0 une heure ult\u00e9rieure (les LED clignotent en bleu clair).<\/td><td>Remplacez la programmation ou modifiez la programmation (voir &#8220;<a href=\"https:\/\/support.wallbox.com\/na\/knowledge-base\/schedule-charging-sessions\/\">Programmation des sessions de charge<\/a>&#8220;).<\/td><\/tr><tr><td>\u00a0<\/td><td>Il est pr\u00e9vu de charger le v\u00e9hicule \u00e0 une date ult\u00e9rieure.<\/td><td>Assurez-vous que le v\u00e9hicule n&#8217;est pas programm\u00e9.<\/td><\/tr><tr><td>\u00a0<\/td><td>Le chargeur est verrouill\u00e9.<\/td><td>D\u00e9verrouillez le chargeur (voir &#8220;<a href=\"https:\/\/support.wallbox.com\/na\/knowledge-base\/lock-unlock-the-charger\/\">D\u00e9verrouiller le chargeur<\/a>&#8220;).<\/td><\/tr><tr><td>\u00a0<\/td><td>Le v\u00e9hicule est compl\u00e8tement charg\u00e9.<\/td><td>Aucune autre charge n&#8217;est possible.<\/td><\/tr><tr><td>\u00a0<\/td><td>Le v\u00e9hicule peut pr\u00e9senter une erreur.<\/td><td>V\u00e9rifiez que le v\u00e9hicule ne pr\u00e9sente pas d&#8217;erreur.<\/td><\/tr><tr><td>\u00a0<\/td><td>La prise de charge n&#8217;est pas correctement branch\u00e9e.<\/td><td>Rebranchez la prise. La prise de charge peut \u00eatre sale ou endommag\u00e9e, assurez-vous qu&#8217;elle est en bon \u00e9tat Si cela ne fonctionne pas, contactez le service Wallbox.<\/td><\/tr><tr><td>Le chargeur affiche une lumi\u00e8re d&#8217;erreur rouge et ne charge pas.<\/td><td>Un probl\u00e8me de s\u00e9curit\u00e9 a \u00e9t\u00e9 d\u00e9tect\u00e9 au niveau de la connexion au r\u00e9seau ou \u00e0 la voiture.<\/td><td>D\u00e9branchez le connecteur EV du v\u00e9hicule. Coupez le disjoncteur et attendez quelques secondes avant de le remettre en marche. Si le probl\u00e8me persiste, contactez le service Wallbox.<\/td><\/tr><tr><td>\u00a0<\/td><td>Mauvaise installation du s\u00e9lecteur de courant<\/td><td>Consultez votre installateur pour vous assurer que le s\u00e9lecteur de courant n&#8217;est pas en position 0, 8 ou 9.<\/td><\/tr><tr><td>Le v\u00e9hicule ne se recharge qu&#8217;\u00e0 faible puissance<\/td><td>Le v\u00e9hicule est presque enti\u00e8rement charg\u00e9<\/td><td>Lorsque la session de charge du v\u00e9hicule est presque termin\u00e9e, la vitesse de charge commence \u00e0 diminuer.<\/td><\/tr><tr><td>\u00a0<\/td><td>Le courant de charge a \u00e9t\u00e9 r\u00e9duit par l&#8217;utilisateur.<\/td><td>Augmentez le courant de charge (voir &#8220;<a href=\"https:\/\/support.wallbox.com\/fr-ca\/knowledge-base\/comment-regler-le-courant-de-charge\/\">R\u00e9gler le courant de charge<\/a>&#8220;). Si le courant maximal disponible est trop faible, contactez votre \u00e9lectricien pour qu&#8217;il revoie l&#8217;installation du chargeur<a href=\"#Documents\">(voir le manuel d&#8217;installation<\/a>).<\/td><\/tr><tr><td>\u00a0<\/td><td>La temp\u00e9rature ambiante est en dehors de la plage de fonctionnement.<\/td><td>Si le chargeur ou le v\u00e9hicule d\u00e9tecte une temp\u00e9rature trop \u00e9lev\u00e9e, la puissance de charge est r\u00e9duite pour des raisons de s\u00e9curit\u00e9.<\/td><\/tr><tr><th colspan=\"3\"><strong>Connectivit\u00e9 du chargeur<\/strong><\/th><\/tr><tr><td>L&#8217;application Wallbox ne se connecte pas au chargeur \u00e0 l&#8217;aide de la technologie Bluetooth.<\/td><td>Connexion Bluetooth instable<\/td><td>Assurez-vous que le Bluetooth est activ\u00e9 sur votre smartphone ou votre tablette. La port\u00e9e du BLE est inf\u00e9rieure \u00e0 32,8 pieds &#8211; restez \u00e0 l&#8217;int\u00e9rieur de cette port\u00e9e. D\u00e9sactivez et r\u00e9activez le Bluetooth de votre t\u00e9l\u00e9phone et essayez de vous connecter \u00e0 nouveau.<\/td><\/tr><tr><td>\u00a0<\/td><td>Mauvais fonctionnement de l&#8217;application Wallbox<\/td><td>Fermez l&#8217;application Wallbox et ouvrez-la \u00e0 nouveau. V\u00e9rifiez que la derni\u00e8re version de l&#8217;application est t\u00e9l\u00e9charg\u00e9e sur votre t\u00e9l\u00e9phone. Le plus simple est de d\u00e9sinstaller l&#8217;appli Wallbox, puis de la r\u00e9installer.<\/td><\/tr><tr><td>L&#8217;application Wallbox ne se connecte pas au chargeur en utilisant le WiFi<\/td><td>R\u00e9seau WiFi instable<\/td><td>Essayez de connecter un autre appareil et v\u00e9rifiez que le r\u00e9seau est actif et que vous pouvez vous connecter \u00e0 l&#8217;internet. Red\u00e9marrez votre routeur et v\u00e9rifiez les connexions. Connectez-vous en utilisant un autre r\u00e9seau Wi-Fi. Cr\u00e9ez un hotspot mobile avec votre t\u00e9l\u00e9phone portable.<\/td><\/tr><tr><td>\u00a0<\/td><td>R\u00e9seau WiFi ferm\u00e9<\/td><td>Ouvrez les ports de votre routeur. Pour connecter votre chargeur, les ports suivants doivent \u00eatre ouverts : TCP 80 (utilis\u00e9 pour le transfert de donn\u00e9es) UDP 123 (utilis\u00e9 pour la synchronisation de l&#8217;heure)<\/td><\/tr><tr><td>\u00a0<\/td><td>\u00a0<\/td><td>\u00a0<\/td><\/tr><tr><th colspan=\"3\"><strong>Journaux de charge<\/strong><\/th><\/tr><tr><td>Les journaux de charge n&#8217;apparaissent pas sur le site web de la Wallbox ni sur l&#8217;App Wallbox.<\/td><td>Pas de connexion internet<\/td><td>Pour que les statistiques de charge apparaissent dans l&#8217;appli ou sur le portail de la Wallbox, le chargeur doit \u00eatre connect\u00e9 \u00e0 Internet. Veuillez d&#8217;abord v\u00e9rifier la connexion Internet. Vous pouvez \u00e9galement connecter votre chargeur \u00e0 l&#8217;aide de Bluetooth et permettre \u00e0 l&#8217;appareil de se synchroniser avec votre t\u00e9l\u00e9phone. Cela permettra au chargeur d&#8217;envoyer les statistiques par Bluetooth au lieu d&#8217;utiliser l&#8217;internet.<\/td><\/tr><tr><td>\u00a0<\/td><td>La synchronisation Bluetooth est obsol\u00e8te<\/td><td>V\u00e9rifiez la derni\u00e8re version du micrologiciel de votre chargeur et assurez-vous qu&#8217;il est mis \u00e0 jour. Supprimez l&#8217;appli Wallbox de votre t\u00e9l\u00e9phone, t\u00e9l\u00e9chargez \u00e0 nouveau l&#8217;appli, r\u00e9initialisez le syst\u00e8me de chargeur. Dans l&#8217;application Wallbox, allez dans : Settings &gt; Advanced Options &gt; Restart. Reconnectez votre chargeur<\/td><\/tr><\/tbody><\/table><p>Si la r\u00e9solution du probl\u00e8me n\u00e9cessite l&#8217;intervention de notre service apr\u00e8s-vente, veuillez adresser votre demande \u00e0 :<\/p><p>T\u00e9l\u00e9phone : (888) 787-5780<\/p><p>Courrier : service.na@wallbox.com<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4bb37aed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4bb37aed\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1a22a2bb\" data-id=\"1a22a2bb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5cf221b4 elementor-widget elementor-widget-spacer\" data-id=\"5cf221b4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19a34e1a elementor-widget elementor-widget-shortcode\" data-id=\"19a34e1a\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"28912\" class=\"elementor elementor-28912 elementor-26854\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e096a0 elementor-section-height-min-height newWeb elementor-section-full_width elementor-section-height-default elementor-section-items-middle\" data-id=\"6e096a0\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8381b5e\" data-id=\"8381b5e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4017c75 h2 color-white elementor-widget elementor-widget-heading\" data-id=\"4017c75\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need more Help?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62218b4 elementor-align-center button-type-3 elementor-widget elementor-widget-button\" data-id=\"62218b4\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.wallbox.com\/na\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[],"ht-kb-tag":[10406],"class_list":["post-184073","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_tag-pulsar-plus-fr-ca"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - 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