{"id":8595,"date":"2019-12-30T12:25:42","date_gmt":"2019-12-30T11:25:42","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/configuracion-de-una-nueva-cuenta-de-stripe\/"},"modified":"2021-02-18T15:59:26","modified_gmt":"2021-02-18T14:59:26","slug":"configuracion-de-una-nueva-cuenta-de-stripe","status":"publish","type":"ht_kb","link":"https:\/\/support.wallbox.com\/es\/knowledge-base\/configuracion-de-una-nueva-cuenta-de-stripe\/","title":{"rendered":"Configuraci\u00f3n de una nueva cuenta de Stripe"},"content":{"rendered":"<h1>1. Introducci\u00f3n<\/h1>\n<p>Wallbox siempre quiere ofrecer a sus clientes los mejores productos, servicios y experiencia de usuario. Una parte muy importante de esta experiencia de usuario es la Wallbox app y Wallbox portal.<\/p>\n<p>Tanto la aplicaci\u00f3n como el portal permiten al cliente controlar plenamente su experiencia de carga, recopilar informaci\u00f3n de la sesi\u00f3n del cargador, estad\u00edsticas, consumo, usuarios, etc. Esto permite a todos nuestros clientes gestionar plenamente su consumo de energ\u00eda y ahorrar costes relacionados con la adopci\u00f3n de veh\u00edculos el\u00e9ctricos.<\/p>\n<p>Wallbox portal tiene capacidad para integrar una plataforma de pago con el fin de cobrar directamente a tus clientes\/usuarios potenciales por cada utilizaci\u00f3n de tu infraestructura de carga. A continuaci\u00f3n encontrar\u00e1s instrucciones para configurar una nueva cuenta de Stripe.<\/p>\n<h1>2. Configuraci\u00f3n de una nueva cuenta de Stripe<\/h1>\n<p>Para configurar tu cuenta de Stripe, vete a la secci\u00f3n de Configuraci\u00f3n (men\u00fa de la izquierda).<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" width=\"1448\" height=\"856\" class=\"wp-image-6685\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image.png\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image.png 1448w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-300x177.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-768x454.png 768w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-1024x605.png 1024w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-50x30.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-60x35.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-100x59.png 100w\" sizes=\"(max-width: 1448px) 100vw, 1448px\" \/><\/p>\n<p>Tendr\u00e1s que configurar las siguientes secciones.<\/p>\n<h2><a id=\"post-2197-_Toc19727185\"><\/a>2.1 Configuraci\u00f3n de la cuenta<\/h2>\n<p>Se a\u00f1adir\u00e1n la informaci\u00f3n general de la empresa y la direcci\u00f3n comercial p\u00fablica.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-35810 size-full\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-1.png\" alt=\"\" width=\"874\" height=\"396\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-1.png 874w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-1-300x136.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-1-768x348.png 768w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-1-50x23.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-1-60x27.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-1-100x45.png 100w\" sizes=\"(max-width: 874px) 100vw, 874px\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-35821 size-full\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-2.png\" alt=\"\" width=\"868\" height=\"724\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-2.png 868w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-2-300x250.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-2-768x641.png 768w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-2-50x42.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-2-60x50.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-2-100x83.png 100w\" sizes=\"(max-width: 868px) 100vw, 868px\" \/><\/p>\n<h2><a id=\"post-2197-_Toc19727186\"><\/a>2.2 Informaci\u00f3n fiscal<\/h2>\n<p>Datos fiscales de la sociedad proveedora.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-35832 size-full\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-3.png\" alt=\"\" width=\"869\" height=\"353\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-3.png 869w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-3-300x122.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-3-768x312.png 768w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-3-50x20.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-3-60x24.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-3-100x41.png 100w\" sizes=\"(max-width: 869px) 100vw, 869px\" \/><\/p>\n<h2><a id=\"post-2197-_Toc19727187\"><\/a>2.3 Marcas<\/h2>\n<p>Configuraci\u00f3n visual comercial de recibos\/facturas.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-35843 size-full\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-4.png\" alt=\"\" width=\"870\" height=\"734\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-4.png 870w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-4-300x253.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-4-768x648.png 768w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-4-50x42.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-4-60x51.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-4-100x84.png 100w\" sizes=\"(max-width: 870px) 100vw, 870px\" \/><\/p>\n<h2><a id=\"post-2197-_Toc19727188\"><\/a>2.4 Cuentas bancarias y programaci\u00f3n.<\/h2>\n<p>Aqu\u00ed puedes configurar la cuenta bancaria y la moneda de los pagos recibidos en Stripe y la configuraci\u00f3n de pagos.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-35799 size-full\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-5.png\" alt=\"\" width=\"871\" height=\"337\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-5.png 871w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-5-300x116.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-5-768x297.png 768w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-5-50x19.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-5-60x23.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-5-100x39.png 100w\" sizes=\"(max-width: 871px) 100vw, 871px\" \/><\/p>\n<h2><a id=\"post-2197-_Toc19727189\"><\/a>2.5 Recibos por correo electr\u00f3nico<\/h2>\n<p>Configuraci\u00f3n de alertas e idioma en la recepci\u00f3n de correos electr\u00f3nicos.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"868\" height=\"322\" class=\"wp-image-6733\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-6.png\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-6.png 868w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-6-300x111.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-6-768x285.png 768w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-6-50x19.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-6-60x22.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-6-100x37.png 100w\" sizes=\"(max-width: 868px) 100vw, 868px\" \/><\/p>\n<h2><a id=\"post-2197-_Toc19727190\"><\/a>2.6 Verificaci\u00f3n de la identidad de la cuenta<\/h2>\n<p>Verifica la(s) identidad(es) y mant\u00e9n actualizados los detalles de la cuenta asociada por parte de propietarios, directores, representantes y controladores.<\/p>\n<p>Accede desde el men\u00fa de \u201cConfiguraci\u00f3n\u201d de la izquierda y elige la subsecci\u00f3n \u201cVerificaci\u00f3n\u201d.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1299\" height=\"657\" class=\"wp-image-6741\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-7.png\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-7.png 1299w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-7-300x152.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-7-768x388.png 768w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-7-1024x518.png 1024w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-7-50x25.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-7-60x30.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-7-100x51.png 100w\" sizes=\"(max-width: 1299px) 100vw, 1299px\" \/><\/p>\n<p>Agrega la documentaci\u00f3n necesaria para poder recibir pagos reales de los usuarios. Si la cuenta no se verifica, Stripe puede bloquear los pagos actuales y se rechazar\u00e1n todas las transacciones.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-35854 size-large\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-6-1024x423.png\" alt=\"\" width=\"643\" height=\"266\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-6-1024x423.png 1024w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-6-300x124.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-6-768x317.png 768w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-6-50x21.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-6-60x25.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-6-100x41.png 100w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/02\/setting-Stripe-6.png 1371w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wallbox portal tiene capacidad para integrar una plataforma de pago con el fin de cobrar directamente a tus clientes\/usuarios potenciales por cada utilizaci\u00f3n de tu infraestructura de carga.<\/p>\n","protected":false},"author":23,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[305],"ht-kb-tag":[297,326],"class_list":["post-8595","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-articulos-mywallbox","ht_kb_tag-articulos-es","ht_kb_tag-pagos"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Configuraci\u00f3n de una nueva cuenta de Stripe - Wallbox Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.wallbox.com\/es\/knowledge-base\/configuracion-de-una-nueva-cuenta-de-stripe\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Configuraci\u00f3n de una nueva cuenta de Stripe - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"Wallbox portal tiene capacidad para integrar una plataforma de pago con el fin de cobrar directamente a tus clientes\/usuarios potenciales por cada utilizaci\u00f3n de tu infraestructura de carga.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.wallbox.com\/es\/knowledge-base\/configuracion-de-una-nueva-cuenta-de-stripe\/\" \/>\n<meta property=\"og:site_name\" content=\"Wallbox Help Center\" \/>\n<meta property=\"article:modified_time\" content=\"2021-02-18T14:59:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.wallbox.com\/es\/#website\",\"url\":\"https:\/\/support.wallbox.com\/es\/\",\"name\":\"Wallbox Help Center\",\"description\":\"Get help for our products &amp; 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