{"id":207712,"date":"2026-07-23T10:49:47","date_gmt":"2026-07-23T08:49:47","guid":{"rendered":"https:\/\/support.wallbox.com\/?p=207712"},"modified":"2026-07-23T11:37:47","modified_gmt":"2026-07-23T09:37:47","slug":"customer-consent","status":"publish","type":"post","link":"https:\/\/support.wallbox.com\/en\/customer-consent\/","title":{"rendered":"Customer Consent"},"content":{"rendered":"\t\t
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Customer Consent<\/h1>

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[ES] Espa\u00f1ol<\/b><\/h3>

\u00a0<\/p>

Estimado\/a cliente,<\/span><\/p>

Hemos revisado su cargador y est\u00e1 fuera de garant\u00eda por fecha, por lo que cualquier intervenci\u00f3n conlleva un coste a su cargo. Si lo desea, podemos ponerle en contacto con un instalador de nuestra red, certificado en productos Wallbox, para que le ofrezca un presupuesto. Se trata de una empresa independiente que facturar\u00e1 directamente sus servicios; Wallbox no interviene en esa relaci\u00f3n ni es responsable de las actuaciones o tarifas del instalador.<\/span><\/p>

Para poder compartir tus datos con el instalador necesitamos su autorizaci\u00f3n. En cumplimiento del RGPD, le informamos de que Wall Box Chargers, S.L.U. (B66542903, privacy@wallbox.com) ceder\u00eda su nombre, tel\u00e9fono, correo electr\u00f3nico y n\u00famero de serie del cargador al instalador de su zona, exclusivamente para la gesti\u00f3n de esta incidencia. Podr\u00e1 ejercer sus derechos de acceso, rectificaci\u00f3n, supresi\u00f3n y dem\u00e1s previstos en el RGPD escribiendo a dpo@wallbox.com o ante la AEPD (www.aepd.es).\u00a0<\/span><\/p>

Atentamente,<\/span><\/p>

El equipo de Soporte T\u00e9cnico de Wallbox


<\/span><\/p>

[EN] English<\/b><\/h3>

\u00a0<\/p>

Dear client,<\/span><\/p>

We have reviewed your charger and it is out of warranty due to its date, meaning any service or repair will incur a cost at your expense. If you wish, we can put you in contact with an installer from our network, certified in Wallbox products, so they can provide you with a quote. Please note that this is an independent company that will bill you directly for their services; Wallbox is not involved in this relationship and is not responsible for the installer’s actions or fees.<\/span><\/p>

To share your contact details with the installer, we require your authorization. In compliance with the GDPR, we inform you that Wall Box Chargers, S.L.U. (B66542903, privacy@wallbox.com) will transfer your name, phone number, email address, and charger serial number to the installer in your area, exclusively for managing this incident. You may exercise your rights of access, rectification, erasure, and other rights under the GDPR by writing to dpo@wallbox.com or contacting the AEPD (www.aepd.es).<\/span><\/p>

Sincerely,<\/span><\/p>

The Wallbox Technical Support Team


<\/span><\/p>

[FR] Fran\u00e7ais<\/b><\/h3>

\u00a0<\/p>

Cher\/Ch\u00e8re client,<\/span><\/p>

Nous avons v\u00e9rifi\u00e9 votre chargeur et celui-ci n’est plus sous garantie en raison de sa date d’achat. Par cons\u00e9quent, toute intervention sera \u00e0 votre charge. Si vous le souhaitez, nous pouvons vous mettre en relation avec un installateur de notre r\u00e9seau, certifi\u00e9 pour les produits Wallbox, afin qu’il vous \u00e9tablisse un devis. Il s’agit d’une entreprise ind\u00e9pendante qui vous facturera directement ses services ; Wallbox n’intervient pas dans cette relation et n’est pas responsable des interventions ou des tarifs de l’installateur.<\/span><\/p>

Afin de pouvoir transmettre vos coordonn\u00e9es \u00e0 l’installateur, nous avons besoin de votre autorisation. Conform\u00e9ment au RGPD, nous vous informons que Wall Box Chargers, S.L.U. (B66542903, privacy@wallbox.com) transmettra vos nom, num\u00e9ro de t\u00e9l\u00e9phone, adresse e-mail et num\u00e9ro de s\u00e9rie du chargeur \u00e0 l’installateur de votre r\u00e9gion, exclusivement pour la gestion de cet incident. Vous pouvez exercer vos droits d’acc\u00e8s, de rectification, d’effacement et autres droits pr\u00e9vus par le RGPD en \u00e9crivant \u00e0 dpo@wallbox.com ou aupr\u00e8s de l’AEPD (www.aepd.es).<\/span><\/p>

Cordialement,<\/span><\/p>

L’\u00e9quipe du Support Technique Wallbox<\/span><\/p>

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[IT] Italiano<\/b><\/h3>

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Gentile cliente,<\/span><\/p>

Abbiamo verificato il Suo caricatore ed \u00e8 fuori garanzia per data; pertanto, qualsiasi intervento sar\u00e0 a Suo carico. Se lo desidera, possiamo metterLa in contatto con un installatore della nostra rete, certificato per i prodotti Wallbox, affinch\u00e9 Le fornisca un preventivo. Si tratta di un’azienda indipendente che fatturer\u00e0 direttamente i propri servizi; Wallbox non interviene in questa relazione n\u00e9 \u00e8 responsabile delle azioni o delle tariffe dell’installatore.<\/span><\/p>

Per poter condividere i Suoi dati con l’installatore abbiamo bisogno della Sua autorizzazione. In conformit\u00e0 con il GDPR, La informiamo che Wall Box Chargers, S.L.U. (B66542903, privacy@wallbox.com) ceder\u00e0 il Suo nome, telefono, e-mail e numero di serie del caricatore all’installatore della Sua zona, esclusivamente per la gestione di questo incidente. Potr\u00e0 esercitare i Suoi diritti di accesso, rettifica, cancellazione e gli altri previsti dal GDPR scrivendo a dpo@wallbox.com o presso l’AEPD (www.aepd.es).<\/span><\/p>

Cordiali saluti,<\/span><\/p>

Il team di Supporto Tecnico Wallbox


<\/span><\/p>

[PT] Portugu\u00eas<\/b><\/h3>

\u00a0<\/p>

Estimado(a) cliente,<\/span><\/p>

Analis\u00e1mos o seu carregador e este encontra-se fora de garantia pela data, pelo que qualquer interven\u00e7\u00e3o ter\u00e1 um custo a seu cargo. Se desejar, podemos coloc\u00e1-lo(a) em contacto com um instalador da nossa rede, certificado em produtos Wallbox, para que lhe apresente um or\u00e7amento. Trata-se de uma empresa independente que faturar\u00e1 diretamente os seus servi\u00e7os; a Wallbox n\u00e3o interv\u00e9m nessa rela\u00e7\u00e3o nem \u00e9 respons\u00e1vel pelas atua\u00e7\u00f5es ou tarifas do instalador.<\/span><\/p>

Para podermos partilhar os seus dados com o instalador, precisamos da sua autoriza\u00e7\u00e3o. Em conformidade com o RGPD, informamos que a Wall Box Chargers, S.L.U. (B66542903, privacy@wallbox.com) ceder\u00e1 o seu nome, telefone, e-mail e n\u00famero de s\u00e9rie do carregador ao instalador da sua zona, exclusivamente para a gest\u00e3o deste incidente. Poder\u00e1 exercer os seus direitos de acesso, retifica\u00e7\u00e3o, apagamento e demais previstos no RGPD escrevendo para dpo@wallbox.com ou junto da AEPD (www.aepd.es).<\/span><\/p>

Atenciosamente,<\/span><\/p>

A equipa de Suporte T\u00e9cnico da Wallbox<\/span><\/p>



<\/p>

[NL] Nederlands<\/b><\/h3>

\u00a0<\/p>

Beste klant,<\/span><\/p>

We hebben uw lader gecontroleerd en deze valt vanwege de datum buiten de garantie. Dit betekent dat eventuele werkzaamheden voor uw eigen rekening komen. Als u dat wenselijk vindt, kunnen we u in contact brengen met een installateur uit ons netwerk die gecertificeerd is voor Wallbox-producten, zodat deze u een offerte kan uitbrengen. Het gaat om een onafhankelijk bedrijf dat zijn diensten rechtstreeks aan u zal factureren; Wallbox maakt geen deel uit van deze relatie en is niet verantwoordelijk voor de werkzaamheden of tarieven van de installateur.<\/span><\/p>

Om uw gegevens met de installateur te mogen delen, hebben wij uw toestemming nodig. In overeenstemming met de AVG\/GDPR informeren wij u dat Wall Box Chargers, S.L.U. (B66542903, privacy@wallbox.com) uw naam, telefoonnummer, e-mailadres en het serienummer van de lader zal overdragen aan de installateur in uw regio, uitsluitend voor de afhandeling van dit incident. U kunt uw recht op inzage, rectificatie, wissing en andere rechten onder de AVG uitoefenen door te schrijven naar dpo@wallbox.com of via de AEPD (www.aepd.es).<\/span><\/p>

Met vriendelijke groet,<\/span><\/p>

Het Wallbox Technical Support Team<\/span><\/p>

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[DE] Deutsch<\/b><\/h3>

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Sehr geehrte(r) Frau\/Herr Kunden,<\/span><\/p>

wir haben Ihren Lader \u00fcberpr\u00fcft. Dieser befindet sich aufgrund des Datums au\u00dferhalb der Garantiezeit, sodass jegliche Eingriffe kostenpflichtig zu Ihren Lasten gehen. Wenn Sie m\u00f6chten, k\u00f6nnen wir Sie mit einem Installateur aus unserem Netzwerk verbinden, der f\u00fcr Wallbox-Produkte zertifiziert ist, damit er Ihnen einen Kostenvoranschlag erstellt. Es handelt sich um ein unabh\u00e4ngiges Unternehmen, das seine Dienstleistungen direkt an Sie abrechnet; Wallbox greift nicht in dieses Verh\u00e4ltnis ein und ist nicht f\u00fcr die Handlungen oder Tarife des Installateurs verantwortlich.<\/span><\/p>

Um Ihre Daten an den Installateur weitergeben zu k\u00f6nnen, ben\u00f6tigen wir Ihre Einwilligung. In \u00dcbereinstimmung mit der DSGVO informieren wir Sie dar\u00fcber, dass Wall Box Chargers, S.L.U. (B66542903, privacy@wallbox.com) Ihren Namen, Ihre Telefonnummer, Ihre E-Mail-Adresse und die Seriennummer des Laders an den Installateur in Ihrer Region \u00fcbermittelt, ausschlie\u00dflich zur Bearbeitung dieses Vorfalls. Sie k\u00f6nnen Ihre Rechte auf Auskunft, Berichtigung, L\u00f6schung und weitere in der DSGVO vorgesehene Rechte aus\u00fcben, indem Sie an dpo@wallbox.com schreiben oder sich an die AEPD (www.aepd.es) wenden.<\/span><\/p>

Mit freundlichen Gr\u00fc\u00dfen<\/span><\/p>

Das technische Support-Team von Wallbox<\/span><\/p>

\u00a0<\/p>

[SE] Svenska<\/b><\/h3>

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B\u00e4sta Kundens,<\/span><\/p>

Vi har granskat din laddare och den t\u00e4cks inte l\u00e4ngre av garantin p\u00e5 grund av datumet. Detta inneb\u00e4r att eventuella \u00e5tg\u00e4rder medf\u00f6r en kostnad som du sj\u00e4lv st\u00e5r f\u00f6r. Om du \u00f6nskar kan vi s\u00e4tta dig i kontakt med en installat\u00f6r fr\u00e5n v\u00e5rt n\u00e4tverk som \u00e4r certifierad f\u00f6r Wallbox-produkter, s\u00e5 att de kan ge dig en offert. Det r\u00f6r sig om ett oberoende f\u00f6retag som fakturerar sina tj\u00e4nster direkt till dig; Wallbox ing\u00e5r inte i denna relation och ansvarar inte f\u00f6r installat\u00f6rens \u00e5tg\u00e4rder eller priser.<\/span><\/p>

F\u00f6r att vi ska kunna dela dina uppgifter med installat\u00f6ren beh\u00f6ver vi ditt godk\u00e4nnande. I enlighet med GDPR informerar vi dig om att Wall Box Chargers, S.L.U. (B66542903, privacy@wallbox.com) kommer att \u00f6verf\u00f6ra ditt namn, telefonnummer, e-postadress och laddarens serienummer till installat\u00f6ren i ditt omr\u00e5de, uteslutande f\u00f6r hanteringen av detta \u00e4rende. Du kan ut\u00f6va dina r\u00e4ttigheter g\u00e4llande tillg\u00e5ng, r\u00e4ttelse, radering samt \u00f6vriga r\u00e4ttigheter enligt GDPR genom att skriva till dpo@wallbox.com eller kontakta AEPD (www.aepd.es).<\/span><\/p>

Med v\u00e4nliga h\u00e4lsningar,<\/span><\/p>

Wallbox tekniska supportteam<\/span><\/p>

\u00a0<\/p>

[NO] Norsk<\/b><\/h3>

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Kj\u00e6re Kundens,<\/span><\/p>

Vi har unders\u00f8kt laderen din, og den er utenfor garanti p\u00e5 grunn av datoen. Eventuelle utbedringer vil derfor medf\u00f8re en kostnad for din regning. Hvis du \u00f8nsker det, kan vi sette deg i kontakt med en installat\u00f8r fra v\u00e5rt nettverk som er sertifisert for Wallbox-produkter, slik at de kan gi deg et pristilbud. Dette er et uavhengig selskap som vil fakturere sine tjenester direkte til deg; Wallbox er ikke en part i dette forholdet og er ikke ansvarlig for installat\u00f8rens arbeid eller priser.<\/span><\/p>

For at vi skal kunne dele dine opplysninger med installat\u00f8ren, trenger vi ditt samtykke. I samsvar med GDPR informerer vi deg om at Wall Box Chargers, S.L.U. (B66542903, privacy@wallbox.com) vil overf\u00f8re ditt navn, telefonnummer, e-postadresse og laderens serienummer til installat\u00f8ren i ditt omr\u00e5de, utelukkende for h\u00e5ndteringen av denne saken. Du kan ut\u00f8ve dine rettigheter til innsyn, retting, sletting og andre rettigheter i henhold til GDPR ved \u00e5 skrive til dpo@wallbox.com eller kontakte AEPD (www.aepd.es).<\/span><\/p>

Med vennlig hilsen,<\/span><\/p>

Teknisk supportteam i Wallbox<\/span><\/p>

\u00a0<\/p>

[DK] Dansk<\/b><\/h3>

\u00a0<\/p>

K\u00e6re Kundens,<\/span><\/p>

Vi har unders\u00f8gt din oplader, og den er ikke l\u00e6ngere d\u00e6kket af garantien p\u00e5 grund af datoen. Enhver intervention vil derfor v\u00e6re for egen regning. Hvis du \u00f8nsker det, kan vi s\u00e6tte dig i kontakt med en installat\u00f8r fra vores netv\u00e6rk, som er certificeret i Wallbox-produkter, s\u00e5 vedkommende kan give dig et tilbud. Der er tale om en uafh\u00e6ngig virksomhed, som fakturerer sine tjenester direkte til dig; Wallbox er ikke en del af dette forhold og er ikke ansvarlig for installat\u00f8rens handlinger eller priser.<\/span><\/p>

For at vi kan dele dine oplysninger med installat\u00f8ren, skal vi bruge din tilladelse. I overensstemmelse med GDPR oplyser vi om, at Wall Box Chargers, S.L.U. (B66542903, privacy@wallbox.com) vil videregive dit navn, telefonnummer, e-mailadresse og opladerens serienummer til installat\u00f8ren i dit omr\u00e5de, udelukkende til h\u00e5ndtering af denne sag. Du kan ud\u00f8ve dine rettigheder til indsigt, berigtigelse, sletning og \u00f8vrige rettigheder efter GDPR ved at skrive til dpo@wallbox.com eller kontakte AEPD (www.aepd.es).<\/span><\/p>

Med venlig hilsen,<\/span><\/p>

Wallbox Teknisk Supportteam<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Customer Consent \u00a0 [ES] Espa\u00f1ol \u00a0 Estimado\/a cliente, Hemos revisado su cargador y est\u00e1 fuera de garant\u00eda por fecha, por…<\/p>\n","protected":false},"author":34,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[9763],"tags":[],"class_list":["post-207712","post","type-post","status-publish","format-standard","hentry","category-uncategorized-2"],"acf":[],"yoast_head":"\nCustomer Consent - Wallbox Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.wallbox.com\/en\/customer-consent\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Consent - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"Customer Consent \u00a0 [ES] Espa\u00f1ol \u00a0 Estimado\/a cliente, Hemos revisado su cargador y est\u00e1 fuera de garant\u00eda por fecha, por...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.wallbox.com\/en\/customer-consent\/\" \/>\n<meta property=\"og:site_name\" content=\"Wallbox Help Center\" \/>\n<meta property=\"article:published_time\" content=\"2026-07-23T08:49:47+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-23T09:37:47+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jesse Lammerts van Bueren\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.wallbox.com\/en\/#website\",\"url\":\"https:\/\/support.wallbox.com\/en\/\",\"name\":\"Wallbox Help Center\",\"description\":\"Get help for our products & digital solutions\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/support.wallbox.com\/en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/support.wallbox.com\/en\/customer-consent\/#webpage\",\"url\":\"https:\/\/support.wallbox.com\/en\/customer-consent\/\",\"name\":\"Customer Consent - 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