{"id":191803,"date":"2025-01-29T15:48:53","date_gmt":"2025-01-29T14:48:53","guid":{"rendered":"https:\/\/support.wallbox.com\/?post_type=ht_kb&#038;p=191803"},"modified":"2026-09-03T10:12:35","modified_gmt":"2026-09-03T08:12:35","slug":"pulsar-pro-2025-products-overview","status":"publish","type":"ht_kb","link":"https:\/\/support.wallbox.com\/en\/knowledge-base\/pulsar-pro-2025-products-overview\/","title":{"rendered":"Pulsar Pro &#8211; Products Overview"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"191803\" class=\"elementor elementor-191803\" data-elementor-post-type=\"ht_kb\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d351bbf newWeb double-title elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d351bbf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9a1176d\" data-id=\"9a1176d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1204feb elementor-widget elementor-widget-image\" data-id=\"1204feb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/02\/Pulsar-Pro-2025-Visual.png\" class=\"attachment-1536x1536 size-1536x1536 wp-image-191864\" alt=\"Pulsar-Pro-2025-Visual\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/02\/Pulsar-Pro-2025-Visual.png 800w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/02\/Pulsar-Pro-2025-Visual-300x300.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/02\/Pulsar-Pro-2025-Visual-150x150.png 150w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/02\/Pulsar-Pro-2025-Visual-768x768.png 768w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/02\/Pulsar-Pro-2025-Visual-50x50.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/02\/Pulsar-Pro-2025-Visual-60x60.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/02\/Pulsar-Pro-2025-Visual-100x100.png 100w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-eeb5b6c color-black\" data-id=\"eeb5b6c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5dfc6b4 h2 double elementor-widget elementor-widget-heading\" data-id=\"5dfc6b4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pulsar Pro<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bfb21b h2 elementor-widget elementor-widget-heading\" data-id=\"6bfb21b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Product Overview<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6cf77a elementor-widget elementor-widget-text-editor\" data-id=\"e6cf77a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div id=\"model-response-message-contentr_819f74c5ff0f4821\" class=\"markdown markdown-main-panel stronger\" dir=\"ltr\"><p>Smart, secure, and built for business. Pulsar Pro is designed for shared spaces like apartments, workplaces, and fleets, offering powerful charging with advanced access control and flexible connectivity options.<\/p><ul><li><strong>Effortless access control.<\/strong> Secure charging with RFID cards or the myWallbox app.<\/li><li><strong>Durable design.<\/strong> IK10 and IP55 rated for reliable indoor and outdoor use.<\/li><li><strong>Flexible connectivity.<\/strong> Wi-Fi, Bluetooth, Ethernet, and 4G-ready* for seamless operation.<\/li><li><strong>Eco-smart features.<\/strong> Compatible with solar charging and dynamic load balancing.<\/li><\/ul><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4d8f88 elementor-widget elementor-widget-text-editor\" data-id=\"f4d8f88\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><em>*Access to 4G connectivity requires coverage through the LTE network and can be used exclusively with your Pulsar Pro charger. A complimentary two-year period of 4G connectivity (LTE) is included. Following this initial term, we offer an integrated 4G service (LTE) for 1 year, with one single annual payment. If the extension is not made, 4G connectivity will be suspended. We can also provide 2G and\/or 3G service in areas where only GSM or WCDMA coverage is available. You can find more information in a dedicated article in the Knowledge Base.<\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d2e8c01 color-black elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d2e8c01\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6ab83de\" data-id=\"6ab83de\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-823a4e7 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-spacer\" data-id=\"823a4e7\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09e027c newToggle separate elementor-widget elementor-widget-accordion\" data-id=\"09e027c\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1031\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1031\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quick Start Guide<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1031\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1031\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"169900\" class=\"elementor elementor-169900\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-030c29e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"030c29e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-18ac0a8\" data-id=\"18ac0a8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c39a0bb elementor-widget elementor-widget-text-editor\" data-id=\"c39a0bb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Once your charger is installed, you can start charging your electric vehicle immediately. But to use your charger&#8217;s intelligent features and use it to its full potential, <strong>you must pair it with the Wallbox app<\/strong>. To pair your charger with our app and set it up, follow the few steps below:<\/p><ol><li><a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-download-the-mywallbox-mobile-app\/\" target=\"_blank\" rel=\"noreferrer noopener\" data-wpel-link=\"internal\">Download and install the Wallbox app<\/a> on your smartphone,<\/li><li><a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-create-a-mywallbox-account-and-log-in-from-the-app\/\" target=\"_blank\" rel=\"noreferrer noopener\" data-wpel-link=\"internal\">Create a Wallbox account<\/a>,<\/li><li><a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-add-your-charger-to-your-account-by-scanning-its-qr-code-with-the-mywallbox-app\/\" target=\"_blank\" rel=\"noreferrer noopener\" data-wpel-link=\"internal\">Add your charger to your Wallbox account,<\/a><\/li><li>Connect your charger via <a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/connecting-to-your-charger-via-bluetooth-for-the-first-time\/\" target=\"_blank\" rel=\"noopener\">Bluetooth<\/a> or <a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-connect-your-charger-to-the-wi-fi-with-the-mywallbox-app\/\" target=\"_blank\" rel=\"noopener\">Wi-Fi<\/a> (if you don&#8217;t have 4G connectivity),<\/li><li><a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/adjusting-the-charging-current-amperage-of-your-charger\/\" target=\"_blank\" rel=\"noreferrer noopener\" data-wpel-link=\"internal\">Adjust your charger\u2019s power.<\/a><\/li><\/ol><p>Now that you have set up your charger, <strong>you can access all its features<\/strong>: <a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-create-and-manage-scheduled-charging-sessions-with-the-mywallbox-app\/\" target=\"_blank\" rel=\"noreferrer noopener\" data-wpel-link=\"internal\">Create scheduled charging sessions<\/a>, <a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/starting-pausing-a-charging-session\/\" target=\"_blank\" rel=\"noopener\">Start\/Pause an ongoing charging session<\/a>, <a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-manage-the-auto-lock-of-your-charger\/\" target=\"_blank\" rel=\"noopener\">Manage your charger&#8217;s Auto-lock<\/a> and <a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-display-your-charging-sessions-statistics-in-the-mywallbox-app\/\" target=\"_blank\" rel=\"noreferrer noopener\" data-wpel-link=\"internal\">Consult your charging sessions data<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1032\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1032\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Datasheets<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1032\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1032\">\n<ul>\t\t\n\t\t\n\n\n\t<!-- .hkb-article-attachments -->\n\t\t<div class=\"hkb-article-attachments__content\">\n\t\t\t<ul class=\"hkb-article-attachments__list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"hkb-article-attachment__item\">\n\t\t\t\t\t\t<a class=\"hkb-article-attachment__link\" href=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/06\/Wallbox_Datasheet_PulsarPro_Shutter_Tethered_EN_b.pdf\" download>\n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__img\">\n\t\t\t\t\t\t\t\t<svg class=\"hkb-article-attachment__icon\" width=\"40\" height=\"40\" viewBox=\"0 0 1792 1792\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M1152 512v-472q22 14 36 28l408 408q14 14 28 36h-472zm-128 32q0 40 28 68t68 28h544v1056q0 40-28 68t-68 28h-1344q-40 0-68-28t-28-68v-1600q0-40 28-68t68-28h800v544z\"\/><\/svg>\n\t\t\t\t\t\t\t\t<span>.pdf<\/span>\n\t\t\t\t\t\t\t<\/div>      \n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__content\">  \n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__title\">        \n\t\t\t\t\t\t\t\t\tWallbox_Datasheet_PulsarPro_Shutter_Tethered_EN_b\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__size\">\n\t\t\t\t\t\t\t\t\t184 KB\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\n\t<!-- \/.hkb-article-attachments -->\n\n\n\t\t\n\t\t\n\t\t<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1033\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1033\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Installation Guides<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1033\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1033\"><ol style=\"list-style-type: none; padding: 15px;\"><li class=\"digitalIG-icon\">Go to the <strong><a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/pulsar-pro-tethered-socket-online-installation-guide\/\" target=\"_blank\" rel=\"noopener\">Online Installation Guide<\/a><\/strong><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1034\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1034\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Warranty<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1034\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1034\"><h3 class=\"p1\"><strong>Pulsar Pro | Warranty Conditions<\/strong><\/h3><p class=\"p2\">Thank you for purchasing this Wallbox product. To ensure proper use, we recommend<br \/>carefully reading the operating instructions before commissioning. Wallbox, Carrer del Foc, 68. 08038 Barcelona, grants a\u00a0<b>voluntary manufacturer&#8217;s\u00a0<\/b><b>guarantee<\/b>\u00a0<b>in the form of a durability guarantee<\/b>\u00a0for the products listed below, in accordance with the following terms and conditions:<\/p><p class=\"p2\"><b>1. Subject matter of the Guarantee, Guarantee Terms and Scope<\/b><\/p><p class=\"p2\"><b>Models:<\/b><\/p><p class=\"p2\">The guarantee covers the following model:<\/p><p class=\"p2\">\u25cf Pulsar Pro<\/p><p class=\"p2\">For all products not expressly mentioned in these guarantee conditions, these guarantee conditions do not apply, but exclusively the regulations of the statutory liability for defects.<\/p><p class=\"p2\">\u25cf\u00a0<b>Territorial Scope:<\/b><\/p><p class=\"p2\">This guarantee applies to products purchased, installed, and operated within Europe<\/p><p class=\"p2\"><b>2. Guarantee Period and Guarantee Services<\/b><\/p><p>\u25cf The guarantee period is\u00a0<b>three (3) years<\/b>\u00a0and begins on the invoice date of the first purchaser (counting from Wallbox invoice date).<\/p><p>\u25cf If the product exhibits a material or manufacturing defect during the guarantee period, Wallbox will, at its own discretion and expense, repair the product or replace it with an equivalent new or refurbished product.<\/p><p>\u25cf Wallbox bears the costs for replacement or repair in the event of a guarantee claim. Necessary expenses such as removal and installation costs, shipping and transport costs, as well as other consequential costs are not part of this guarantee and will not be reimbursed by Wallbox, to the extent permitted by law.<\/p><p class=\"p2\">\u25cf This guarantee is only granted if a copy of the invoice or proof of purchase (stating the purchase date, product type, and dealer name) is presented together with the defective product.<\/p><p class=\"p3\"><span class=\"s1\">\u25cf\u00a0<\/span>In addition, the product must have been installed within the territorial scope of the guarantee.<\/p><p class=\"p2\">\u25cf Wallbox reserves the right to refuse this free guarantee service if the above documents\/information are not presented or if the information thereon is incomplete or illegible.<\/p><p class=\"p2\">\u25cf In cases not covered by the guarantee and where the defect is due to improper use or negligence by the customer, the customer shall bear all resulting repair costs and associated expenses. Should you fail to inform us immediately upon becoming aware of any defects, you may be charged for the repair costs.<\/p><p class=\"p2\">\u25cf This guarantee does not reimburse or cover damages resulting from adjustments or modifications made to a product without the prior written consent of Wallbox to adapt it to national or local technical or safety standards that apply in a country other than the one for which the product was originally designed and manufactured.<\/p><p class=\"p2\">\u25cf This guarantee is void if the type or serial number on the product has been altered, deleted, removed, or made illegible.<\/p><p class=\"p2\"><b>3. Exclusion Criteria<\/b><\/p><p class=\"p2\">This guarantee does not apply to damage or defects due to:<\/p><p class=\"p2\">\u25cf Normal wear and tear<br \/>\u25cf improper installation, use, or maintenance<br \/>\u25cf failure to observe the installation or operating instructions<br \/>\u25cf interventions by third parties not authorised by Wallbox<br \/>\u25cf external influences such as, but not limited to, overvoltage, lightning, fire, or water<br \/>\u25cf changes or adjustments to the product without prior written consent from Wallbox<br \/>\u25cf defects in the overall system into which the product is integrated<\/p><p class=\"p2\"><b>4. Claiming the Guarantee<\/b><\/p><p class=\"p2\">In the event of a guarantee claim, please contact Wallbox Customer Service by chat, stating the serial number, article number, and attaching a copy of the invoice to the confirmation email.<\/p><p class=\"p2\"><b>Chat:<\/b>\u00a0<a href=\"http:\/\/support.wallbox.com\/\">support.wallbox.com<\/a><\/p><p class=\"p2\">The process is generally as following:<\/p><p class=\"p2\">1. Contacting Wallbox support Chat and open a case.<br \/>2. Review of the request and technical assessment by Wallbox.<br \/>3. If under warranty, shipment of replacement and if needed and requested by wallbox,<br \/>return of the product.<br \/>4. Technical inspection of the product by Wallbox and result report<\/p><p class=\"p2\"><b>5. Relationship to Statutory Rights (Important Notice)<\/b><\/p><p class=\"p2\">This guarantee is a voluntary service provided by Wallbox as the manufacturer. The buyer&#8217;s statutory rights in the event of defects against the seller (in particular subsequent performance, withdrawal, price reduction, and compensation for damages)\u00a0<b>remain\u00a0<\/b><b>unrestricted<\/b>\u00a0and are not affected by this guarantee.<\/p><p class=\"p2\"><b>6. Final Provisions<\/b><\/p><p class=\"p2\">These\u00a0<b>General Terms and Conditions\u00a0<\/b>shall be governed by the laws of Spain without prejudice to the consumers and user\u2019s protection laws that could result applicable. The\u00a0<b>General Terms and Conditions of Sale of Wallbox\u00a0<\/b>shall apply in addition.<\/p><p>In the event of any dispute arising from the provision of the Service, the parties expressly waive their right to any other venue or jurisdiction to which they could be entitled and agree to submit to the Courts of Barcelona,<\/p><p class=\"p2\">The\u00a0<span class=\"s3\"><a href=\"https:\/\/support.wallbox.com\/en\/terms-of-use\/\">General Terms and Conditions<\/a>\u00a0of Wallbox<\/span>\u00a0remain the supplementary basis for all sales.<\/p><p class=\"p3\">Wallbox Chargers, S.L.U. | Carrer del Foc n\u00ba 68, Barcelona | www.wallbox.com<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1035\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1035\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Integrated 4G Connectivity<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1035\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1035\"><p><span data-sheets-root=\"1\">We offer a complimentary 2-yr 4G service with your new Pulsar Pro, so the charger will connect automatically once installed. If your 2-yr period is about to expire, don\u2019t worry! We offer an optional 1-yr connectivity package with a single annual payment. (<a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-extend-your-4g-connectivity-package\/\"><u>click\u00a0here\u00a0to learn more<\/u><\/a>).<br \/><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1036\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1036\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Personal data<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1036\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1036\"><p style=\"color: black;\"><b>To delete personal data from your charger, you need to reset it to factory settings.<\/b> Detailed instructions are provided <strong><a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-restore-your-charger\/\">here<\/a>.<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1037\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1037\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Safety Instructions<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1037\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1037\">\n<ul>\t\t\n\t\t\n\n\n\t<!-- .hkb-article-attachments -->\n\t\t<div class=\"hkb-article-attachments__content\">\n\t\t\t<ul class=\"hkb-article-attachments__list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"hkb-article-attachment__item\">\n\t\t\t\t\t\t<a class=\"hkb-article-attachment__link\" href=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/10\/Wallbox_ABL_Safety_Instructions_PulsarMax_a.pdf\" download>\n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__img\">\n\t\t\t\t\t\t\t\t<svg class=\"hkb-article-attachment__icon\" width=\"40\" height=\"40\" viewBox=\"0 0 1792 1792\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M1152 512v-472q22 14 36 28l408 408q14 14 28 36h-472zm-128 32q0 40 28 68t68 28h544v1056q0 40-28 68t-68 28h-1344q-40 0-68-28t-28-68v-1600q0-40 28-68t68-28h800v544z\"\/><\/svg>\n\t\t\t\t\t\t\t\t<span>.pdf<\/span>\n\t\t\t\t\t\t\t<\/div>      \n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__content\">  \n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__title\">        \n\t\t\t\t\t\t\t\t\tWallbox_Safety_Instructions_PulsarMax_a\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__size\">\n\t\t\t\t\t\t\t\t\t3 MB\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"hkb-article-attachment__item\">\n\t\t\t\t\t\t<a class=\"hkb-article-attachment__link\" href=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2025\/10\/Wallbox_ABL_Safety_Instructions_PulsarPro_a.pdf\" download>\n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__img\">\n\t\t\t\t\t\t\t\t<svg class=\"hkb-article-attachment__icon\" width=\"40\" height=\"40\" viewBox=\"0 0 1792 1792\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M1152 512v-472q22 14 36 28l408 408q14 14 28 36h-472zm-128 32q0 40 28 68t68 28h544v1056q0 40-28 68t-68 28h-1344q-40 0-68-28t-28-68v-1600q0-40 28-68t68-28h800v544z\"\/><\/svg>\n\t\t\t\t\t\t\t\t<span>.pdf<\/span>\n\t\t\t\t\t\t\t<\/div>      \n\t\t\t\t\t\t\t<div class=\"hkb-article-attachment__content\">  \n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__title\">        \n\t\t\t\t\t\t\t\t\tWallbox_Safety_Instructions_PulsarPro_a\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"hkb-article-attachment__size\">\n\t\t\t\t\t\t\t\t\t3 MB\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\n\t<!-- \/.hkb-article-attachments -->\n\n\n\t\t\n\t\t\n\t\t<\/li><\/ul><div id=\"gtx-trans\" style=\"position: absolute; left: 146px; top: 34px;\"><div class=\"gtx-trans-icon\">\u00a0<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ea1b7a3 newWeb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ea1b7a3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d26158\" data-id=\"5d26158\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6facd9b elementor-widget elementor-widget-spacer\" data-id=\"6facd9b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63861ea h2 elementor-widget elementor-widget-heading\" data-id=\"63861ea\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Some related Articles<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6c625f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6c625f2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-97bbcac\" data-id=\"97bbcac\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bffaca8 color-black elementor-widget elementor-widget-wp-widget-ht-kb-articles-widget\" data-id=\"bffaca8\" data-element_type=\"widget\" data-widget_type=\"wp-widget-ht-kb-articles-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n        <ul>\r\n\r\n        \r\n            \r\n            <li class=\"hkb-widget-article__format-standard\"> \r\n\r\n                <a class=\"hkb-widget__entry-title\" href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-connect-your-charger-to-the-wi-fi-with-the-mywallbox-app\/\">How to connect your charger to the Wi-Fi with the Wallbox app?<\/a>\r\n\r\n                \r\n        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href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/adjusting-the-chargers-power-limit\/\">How to Adjust the Charger\u2019s Power Limit?<\/a>\r\n\r\n                \r\n            <\/li>\r\n            \r\n            \r\n            <li class=\"hkb-widget-article__format-standard\"> \r\n\r\n                <a class=\"hkb-widget__entry-title\" href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-create-and-manage-scheduled-charging-sessions-with-the-mywallbox-app\/\">How to Add, Modify and Delete Charging Schedules with the Wallbox app?<\/a>\r\n\r\n                \r\n            <\/li>\r\n            \r\n            \r\n            <li class=\"hkb-widget-article__format-standard\"> \r\n\r\n                <a class=\"hkb-widget__entry-title\" href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/where-to-find-the-sn-and-uid-of-your-charger-2\/\">Where to find the SN and UID of your charger?<\/a>\r\n\r\n                \r\n            <\/li>\r\n            \r\n    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\u2013 Colours\u2019 meaning<\/a>\r\n\r\n                \r\n            <\/li>\r\n            \r\n            \r\n            <li class=\"hkb-widget-article__format-standard\"> \r\n\r\n                <a class=\"hkb-widget__entry-title\" href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/first-time-setting-up-and-using-your-charger\/\">Quick start guide for your Wallbox charger<\/a>\r\n\r\n                \r\n            <\/li>\r\n            \r\n        <\/ul>\r\n\r\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9125737 button-type-1 elementor-widget elementor-widget-button\" data-id=\"9125737\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">view more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1bbd984 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1bbd984\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a2088c2\" data-id=\"a2088c2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1c6c63 elementor-widget elementor-widget-spacer\" data-id=\"a1c6c63\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e2fce3 elementor-widget elementor-widget-shortcode\" data-id=\"1e2fce3\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pulsar Pro Product Overview Smart, secure, and built for business. Pulsar Pro is designed for shared spaces like apartments, workplaces,&#8230;<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[9999,11427],"ht-kb-tag":[9053,11616],"class_list":["post-191803","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-product-overview","ht_kb_category-pulsar-pro-2025","ht_kb_tag-product-overview","ht_kb_tag-pulsar-pro-2025"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pulsar Pro - Products Overview - Wallbox Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/pulsar-pro-2025-products-overview\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pulsar Pro - Products Overview - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"Pulsar Pro Product Overview Smart, secure, and built for business. 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