

{"id":130670,"date":"2022-11-07T10:20:41","date_gmt":"2022-11-07T09:20:41","guid":{"rendered":"https:\/\/support.wallbox.com\/?post_type=ht_kb&#038;p=130670"},"modified":"2025-01-20T11:30:55","modified_gmt":"2025-01-20T10:30:55","slug":"pulsar-plus-status-leds-colours-meaning","status":"publish","type":"ht_kb","link":"https:\/\/support.wallbox.com\/en\/knowledge-base\/pulsar-plus-status-leds-colours-meaning\/","title":{"rendered":"Pulsar Plus &#038; Pulsar Plus Socket Status LED Lights \u2013 Colours\u2019 meaning"},"content":{"rendered":"\n<p>Wallbox chargers feature an LED light that reflects their<strong>&nbsp;current status<\/strong>&nbsp;and&nbsp;<strong>reports any eventual errors<\/strong>. The LED light is visible on the front of your charger (see the pictures in the drop-downs below).<\/p>\n\n\n\n<p>The colour coding is designed to be simple and intuitive. Below you will find the definitions corresponding to each displayable colour.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>The LED will match the Wallbox app charging wheel screen colour&nbsp;<\/strong>when connected to your charger.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">GENERAL SIGNALS<\/h3>\n\n\n\n<div class=\"wp-block-ht-blocks-accordion wp-block-hb-accordion\"><div class=\"wp-block-hb-accordion__section\" data-ht-blocks-accordion-block-state=\"closed\"><div class=\"wp-block-hb-accordion__title\"><span><strong>TURQUOISE<\/strong>&nbsp;\u2013&nbsp;<em>Standby<\/em><\/span><\/div><div class=\"wp-block-hb-accordion__content\"><div class=\"wp-block-hb-accordion__contentwrap\"><img decoding=\"async\" style=\"width: 300px;\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/06\/PULSAR-PLUS-FRONT_turquoise-copy.jpg\" alt=\"\"><br>This color can display in three different situations:<br>&#8211; Your vehicle is plugged in and is ready to be charged.<br>&#8211; The charge session has been paused.<br>&#8211; Your vehicle is fully charged.<\/div><\/div><\/div><div class=\"wp-block-hb-accordion__section\" data-ht-blocks-accordion-block-state=\"closed\"><div class=\"wp-block-hb-accordion__title\"><span><strong>TURQUOISE (blinking)<\/strong>&nbsp;\u2013&nbsp;<em>Scheduled charge ready<\/em><\/span><\/div><div class=\"wp-block-hb-accordion__content\"><div class=\"wp-block-hb-accordion__contentwrap\"><img decoding=\"async\" style=\"width: 300px;\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/06\/PULSAR-PLUS-FRONT_turquoise-blinking-copy.jpg\" alt=\"\"><br>The scheduled charging session you created is ready to start. Plug in the connector to your vehicle to start the charging session.<\/div><\/div><\/div><div class=\"wp-block-hb-accordion__section\" data-ht-blocks-accordion-block-state=\"closed\"><div class=\"wp-block-hb-accordion__title\"><span><strong>DARK BLUE (LEDs blinking slowly)<\/strong>&nbsp;\u2013&nbsp;<em>Charging in progress<\/em><\/span><\/div><div class=\"wp-block-hb-accordion__content\"><div class=\"wp-block-hb-accordion__contentwrap\"><img decoding=\"async\" style=\"width: 300px;\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/06\/PULSAR-PLUS-FRONT_dark-blue-blinking-copy.jpg\" alt=\"\"><br>Your vehicle is connected to your charger, and the charge session is in progress.<br>Once the charge is completed, the LED light will turn turquoise.<\/div><\/div><\/div><div class=\"wp-block-hb-accordion__section\" data-ht-blocks-accordion-block-state=\"closed\"><div class=\"wp-block-hb-accordion__title\"><span><strong>YELLOW&nbsp;<\/strong>\u2013&nbsp;<em>Charger locked<\/em><\/span><\/div><div class=\"wp-block-hb-accordion__content\"><div class=\"wp-block-hb-accordion__contentwrap\"><img decoding=\"async\" style=\"width: 300px;\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/06\/PULSAR-PLUS-FRONT_yellow-copy.jpg\" alt=\"\"><br>The charger is locked. You need to unlock it to start a charging session. Only predefined authorised users can unlock a charger.<br>Remember that if the auto-lock is enabled, the charger will automatically lock after a few seconds of the absence of any user activity. You can learn more about how to use the locking system of your charger in this<a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-manage-the-autolock-of-your-charger-through-the-mywallbox-portal\/\" target=\"_blank\" rel=\"noreferrer noopener\">&nbsp;<strong>article<\/strong><\/a>.<\/div><\/div><\/div><div class=\"wp-block-hb-accordion__section\" data-ht-blocks-accordion-block-state=\"closed\"><div class=\"wp-block-hb-accordion__title\"><span><strong>WHITE (high-speed roulette movement)<\/strong>&nbsp;\u2013&nbsp;<em>Charger updates<\/em><\/span><\/div><div class=\"wp-block-hb-accordion__content\"><div class=\"wp-block-hb-accordion__contentwrap\"><img decoding=\"async\" style=\"width: 300px;\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/06\/PULSAR-PLUS-FRONT_white-copy.jpg\" alt=\"\"><br>The charger\u2019s software is being updated. The LED will turn on and off during the update process. You can follow the update progression on the Wallbox app. Don\u2019t perform any action until the software update is completed.&nbsp;<br>If you need more assistance regarding the update process, you can consult this&nbsp;<a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-update-your-chargers-software-with-the-mywallbox-app\/\"><strong>article<\/strong><\/a>.<\/div><\/div><\/div><div class=\"wp-block-hb-accordion__section\" data-ht-blocks-accordion-block-state=\"closed\"><div class=\"wp-block-hb-accordion__title\"><span>GREEN &#8211; <em>Initialization<\/em><\/span><\/div><div class=\"wp-block-hb-accordion__content\"><div class=\"wp-block-hb-accordion__contentwrap\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/06\/PULSAR-PLUS-FRONT_green-copy.jpg\" alt=\"\" style=\"width: 300px;\"><br>When you power on the charger, the LED turns green, fade, and turns green once the initialization process is completed. Your charger is now ready to use.<br>The LED will remain green until you connect your car or turn off your charger.<\/div><\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"error-status\">ERROR STATUS<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"general-errors\">General errors<\/h3>\n\n\n\n<div class=\"wp-block-ht-blocks-accordion wp-block-hb-accordion\"><div class=\"wp-block-hb-accordion__section\" data-ht-blocks-accordion-block-state=\"closed\"><div class=\"wp-block-hb-accordion__title\"><span>RED &#8211; Error occurred<\/span><\/div><div class=\"wp-block-hb-accordion__content\"><div class=\"wp-block-hb-accordion__contentwrap\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/06\/PULSAR-PLUS-FRONT_red-copy.jpg\" alt=\"\" style=\"width: 300px;\"><br>Your charger is in fault mode. The detected problem could emanate from your charger, electric vehicle, or the electric grid system. Do not try to charge in this condition.&nbsp;<a href=\"https:\/\/support.wallbox.com\/contact-us\/\"><strong>Contact Wallbox Customer Service<\/strong><\/a>&nbsp;so our team can diagnostize the issue and advise on the best procedure.<\/div><\/div><\/div><div class=\"wp-block-hb-accordion__section\" data-ht-blocks-accordion-block-state=\"closed\"><div class=\"wp-block-hb-accordion__title\"><span>ORANGE (LED blinking) \u2013 MID meter configuration error<\/span><\/div><div class=\"wp-block-hb-accordion__content\"><div class=\"wp-block-hb-accordion__contentwrap\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/06\/PULSAR-PLUS-FRONT_orange-copy.jpg\" alt=\"\" style=\"width: 300px;\"><br>The communication between your Pulsar Plus and your MID meter has failed. You can refer to this&nbsp;<a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/installing-and-configuring-a-mid-power-meter-for-your-charging-infrastructure\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>article<\/strong><\/a>&nbsp;for more information on installing and configuring your MID meter.<\/div><\/div><\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Static Load Management errors<\/h3>\n\n\n\n<div class=\"wp-block-ht-blocks-accordion wp-block-hb-accordion\"><div class=\"wp-block-hb-accordion__section\" data-ht-blocks-accordion-block-state=\"closed\"><div class=\"wp-block-hb-accordion__title\"><span><strong style=\"color: initial;\"><strong><strong><strong>RED (LED remains ON for 30sec) &#8211; &#8220;Secondaries error&#8221;, Secondaries chargers are misconfigured<\/strong><\/strong><\/strong><\/strong><\/span><\/div><div class=\"wp-block-hb-accordion__content\"><div class=\"wp-block-hb-accordion__contentwrap\"><img decoding=\"async\" style=\"width: 300px;\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/06\/PULSAR-PLUS-FRONT_red-copy.jpg\" alt=\"\"><br>If you have\u00a0<strong>Static Load Management<\/strong>\u00a0installed and the\u00a0<strong>LED turns red and remains in this color for 30 seconds, <\/strong>your Secondaries chargers are misconfigured and cannot pair with your charger. You can refer to the\u00a0<strong><a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-activate-power-sharing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Static Load Management article<\/a><\/strong>\u00a0or the\u00a0<strong><a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/installation-guide-ems\/\" target=\"_blank\" rel=\"noreferrer noopener\">EMS Installation guide<\/a><\/strong>\u00a0for more information on configuring Secondaries chargers correctly.<br>If the error persists, you can use the\u00a0Troubleshooting section of the chatbot and eventually contact Wallbox Customer Service if you cannot resolve the issue.<\/div><\/div><\/div><div class=\"wp-block-hb-accordion__section\" data-ht-blocks-accordion-block-state=\"closed\"><div class=\"wp-block-hb-accordion__title\"><span><strong><strong>GREEN\/WHITE\/TURQUOISE&nbsp;<\/strong>(all three colours blinking alternatively) \u2013&nbsp;<em>Stand-alone mode<\/em><\/strong><\/span><\/div><div class=\"wp-block-hb-accordion__content\"><div class=\"wp-block-hb-accordion__contentwrap\"><br><img decoding=\"async\" style=\"width: 300px;\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/06\/PULSAR-PLUS-FRONT_turquoise-blinking-copy.jpg\" alt=\"\"><br>Your charger could not be paired with the secondary chargers of your Power-sharing system. This error is a bit similar to the previous error \u201cSecondary charger not paired\u201d, the difference being that this time the misconfiguration comes from the current charger (the Primary) and not from the Secondaries.\u00a0<br>You can refer to the<a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-activate-power-sharing\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u00a0<strong>Static Load Management article<\/strong><\/a>\u00a0or the\u00a0<strong><a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/installation-guide-ems\/\" target=\"_blank\" rel=\"noreferrer noopener\">EMS Installation guide<\/a><\/strong>\u00a0for more information on configuring Secondaries chargers correctly.<br>If the error persists, you can use the\u00a0Troubleshooting section of the chatbot, and eventually contact the Wallbox Customer Service through it if you cannot resolve the issue.<\/div><\/div><\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Power Boost error<\/h3>\n\n\n\n<div class=\"wp-block-ht-blocks-accordion wp-block-hb-accordion\"><div class=\"wp-block-hb-accordion__section\" data-ht-blocks-accordion-block-state=\"closed\"><div class=\"wp-block-hb-accordion__title\"><span><strong style=\"color: initial;\"><strong><strong><strong>TURQUOISE (LED blinking) &#8211; Waiting for power<\/strong><\/strong><\/strong><\/strong><\/span><\/div><div class=\"wp-block-hb-accordion__content\"><div class=\"wp-block-hb-accordion__contentwrap\"><img decoding=\"async\" style=\"width: 300px;\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/06\/PULSAR-PLUS-FRONT_turquoise-blinking-copy.jpg\" alt=\"\"><br>Your electric vehicle is waiting for power assignation. It will start charging once there is enough power available on the grid.&nbsp;<br>You can refer to the<a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-activate-power-boost\/\" target=\"_blank\" rel=\"noreferrer noopener\">&nbsp;<strong>Power Boost article<\/strong><\/a>&nbsp;or the&nbsp;<strong><a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/installation-guide-ems\/\" target=\"_blank\" rel=\"noreferrer noopener\">EMS Installation guide<\/a><\/strong>&nbsp;for more information on configuring Secondaries chargers correctly.<br>If the error persists, you can use the&nbsp;Troubleshooting section of the chatbot, and eventually contact the Wallbox Customer Service through it if you cannot resolve the issue.<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Wallbox chargers feature an LED light that reflects their&nbsp;current status&nbsp;and&nbsp;reports any eventual errors. The LED light is visible on the&#8230;<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[9051,9773,21],"ht-kb-tag":[46,106,2518,2709,4480,4481,4497,4498,4501,4502,4503,4504,4505,4506,4507,4508],"class_list":["post-130670","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-pulsar-plus-socket","ht_kb_category-help-articles","ht_kb_category-pulsar-plus-en","ht_kb_tag-articles-en","ht_kb_tag-pulsar-plus","ht_kb_tag-led","ht_kb_tag-color-code","ht_kb_tag-color-coding","ht_kb_tag-status-light","ht_kb_tag-blinking","ht_kb_tag-light-blinking","ht_kb_tag-red-light-pulsar-plus","ht_kb_tag-white-light-pulsar-plus","ht_kb_tag-green-light-pulsar-plus","ht_kb_tag-blue-light-pulsar-plus","ht_kb_tag-turquoise-light-pulsar-plus","ht_kb_tag-color-pulsar-plus","ht_kb_tag-light-color-pulsar-plus","ht_kb_tag-why-my-pulsar-plus-is-blinking"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pulsar Plus &amp; Pulsar Plus Socket Status LED Lights \u2013 Colours\u2019 meaning - Wallbox Help Center<\/title>\n<meta name=\"description\" content=\"The Wallbox AC chargers integrate a LED system that reflects their charging activity, communicates their status, and reports eventual errors.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/pulsar-plus-status-leds-colours-meaning\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pulsar Plus &amp; Pulsar Plus Socket Status LED Lights \u2013 Colours\u2019 meaning - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"The Wallbox AC chargers integrate a LED system that reflects their charging activity, communicates their status, and reports eventual errors.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/pulsar-plus-status-leds-colours-meaning\/\" \/>\n<meta property=\"og:site_name\" content=\"Wallbox Help Center\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-20T10:30:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/06\/PULSAR-PLUS-FRONT_turquoise-copy.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.wallbox.com\/en\/#website\",\"url\":\"https:\/\/support.wallbox.com\/en\/\",\"name\":\"Wallbox Help Center\",\"description\":\"Get help for our products &amp; 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