{"id":10455,"date":"2019-12-31T13:27:14","date_gmt":"2019-12-31T12:27:14","guid":{"rendered":"https:\/\/support.wallbox.com\/?post_type=ht_kb&#038;p=10455"},"modified":"2024-06-26T01:23:01","modified_gmt":"2024-06-25T23:23:01","slug":"managing-the-internet-access-of-your-commander-2","status":"publish","type":"ht_kb","link":"https:\/\/support.wallbox.com\/en\/knowledge-base\/managing-the-internet-access-of-your-commander-2\/","title":{"rendered":"How to connect your Commander 2 to the Internet (Wi-Fi\/Ethernet)?"},"content":{"rendered":"\n<p>Three options are available to provide internet access to Commander 2:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Ethernet,<\/li><li>Wi-Fi,<\/li><li>3G\/4G (optional feature, requires an accessory).<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img fetchpriority=\"high\" decoding=\"async\" width=\"380\" height=\"232\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-20.png\" alt=\"\" class=\"wp-image-10456\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-20.png 380w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-20-300x183.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-20-50x31.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-20-60x37.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-20-100x61.png 100w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Ethernet<\/strong><\/h2>\n\n\n\n<p>Automatic network configuration is enabled by default in this option via DHCP, so the charger will obtain and set the network parameters automatically, provided that the network has an active DHCP server.<\/p>\n\n\n\n<p>It is also possible to set these network parameters manually.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" width=\"379\" height=\"467\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-21.png\" alt=\"\" class=\"wp-image-10466\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-21.png 379w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-21-243x300.png 243w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-21-41x50.png 41w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-21-49x60.png 49w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-21-81x100.png 81w\" sizes=\"(max-width: 379px) 100vw, 379px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Wi-Fi<\/strong><\/h2>\n\n\n\n<p>To connect the charger to a Wi-Fi network, it is necessary to switch on the charger&#8217;s Wi-Fi connection by pressing the Enable button.<\/p>\n\n\n\n<p>Then select the network you want to connect to from the dropdown list of available networks and enter the password for the Wi-Fi network. Press the Save button to save the configuration and connect.<\/p>\n\n\n\n<p>The charger will connect to the network, and the Wi-Fi icon will be displayed. The number of bars on the icon indicates the quality of the connection.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" width=\"378\" height=\"231\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-22.png\" alt=\"\" class=\"wp-image-10476\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-22.png 378w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-22-300x183.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-22-50x31.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-22-60x37.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-22-100x61.png 100w\" sizes=\"(max-width: 378px) 100vw, 378px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"383\" height=\"236\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-23.png\" alt=\"\" class=\"wp-image-10486\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-23.png 383w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-23-300x185.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-23-50x31.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-23-60x37.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-23-100x62.png 100w\" sizes=\"(max-width: 383px) 100vw, 383px\" \/><\/figure><\/div>\n\n\n\n<p>The network parameters are obtained automatically from the DHCP server or can be entered manually.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"378\" height=\"232\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-24.png\" alt=\"\" class=\"wp-image-10496\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-24.png 378w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-24-300x184.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-24-50x31.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-24-60x37.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-24-100x61.png 100w\" sizes=\"(max-width: 378px) 100vw, 378px\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Using some special characters in the name or password of the WiFi network may not be supported. Regarding Wi-Fi network features and\/or password, Wallbox support UTF-8 encoding, i.e. printable ASCII characters<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. 3G\/4G<\/strong><\/h2>\n\n\n\n<p>If the charger is equipped with a <strong>3G\/4G dongle,<\/strong> it can be configured on this screen.<\/p>\n\n\n\n<p>Switch on the 3G\/4G connection and enter the configuration parameters provided by the SIM provider. Then press the Save button to save the configuration and start the connection process.<\/p>\n\n\n\n<p>Once a connection to the mobile network is established an icon will be displayed in the top-left corner. Note that this icon is static and does not indicate the quality of the connection.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"232\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-26.png\" alt=\"\" class=\"wp-image-10516\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-26.png 375w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-26-300x186.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-26-50x31.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-26-60x37.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-26-100x62.png 100w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"379\" height=\"233\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-27.png\" alt=\"\" class=\"wp-image-10526\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-27.png 379w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-27-300x184.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-27-50x31.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-27-60x37.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-27-100x61.png 100w\" sizes=\"(max-width: 379px) 100vw, 379px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"380\" height=\"233\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-28.png\" alt=\"\" class=\"wp-image-10536\" srcset=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-28.png 380w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-28-300x184.png 300w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-28-50x31.png 50w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-28-60x37.png 60w, https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-28-100x61.png 100w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">4. Proxy use<\/h2>\n\n\n\n<p>The charger can be configured to use a proxy server. By default, this option is disabled. To enable this feature, press Auto or Manual in the Proxy panel. For Auto, you only need to enter the proxy server address. For Manual, you will also need to enter the proxy server port. Tap the Save button to save the configuration.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Troubleshooting<\/h2>\n\n\n\n<p>Your Ethernet connection is not functioning properly? Typically, this issue can be resolved following our&nbsp;<strong><a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/common-troubleshooting-for-all-wallbox-chargers\/#ethernet-troubleshooting\" target=\"_blank\" rel=\"noreferrer noopener\">troubleshooting steps<\/a><\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are three options available to provide internet access to the Wallbox Commander 2 charger: Ethernet, WiFi  and 3G\/4G<\/p>\n","protected":false},"author":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[49,52],"ht-kb-tag":[46,81,108,916,917,918,919,920,5094],"class_list":["post-10455","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-mywallbox-app","ht_kb_category-commander-2-en","ht_kb_tag-articles-en","ht_kb_tag-wifi","ht_kb_tag-commander-2","ht_kb_tag-connectivity","ht_kb_tag-ethernet","ht_kb_tag-3g","ht_kb_tag-4g","ht_kb_tag-mobile","ht_kb_tag-internet"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to connect your Commander 2 to the Internet (Wi-Fi\/Ethernet)?<\/title>\n<meta name=\"description\" content=\"Three options are available to provide internet access to the Commander 2: Ethernet, Wi-Fi, 3G\/4G (optional feature, requires an accessory).\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/managing-the-internet-access-of-your-commander-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to connect your Commander 2 to the Internet (Wi-Fi\/Ethernet)?\" \/>\n<meta property=\"og:description\" content=\"Three options are available to provide internet access to the Commander 2: Ethernet, Wi-Fi, 3G\/4G (optional feature, requires an accessory).\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/managing-the-internet-access-of-your-commander-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Wallbox Help Center\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-25T23:23:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/12\/word-image-20.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.wallbox.com\/en\/#website\",\"url\":\"https:\/\/support.wallbox.com\/en\/\",\"name\":\"Wallbox Help Center\",\"description\":\"Get help for our products &amp; 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