1. Home
  2. Knowledge Base
  3. myWallbox
  4. FAQs
  5. What is the payment process for the subscription plans

What is the payment process for the subscription plans

1. Introduction

Wallbox always wants to provide its customers the best products, services and user experience. A very important part of this user experience is the Wallbox app and the myWallbox portal.

Both the app and the portal allow the customer to have full control of their charging experience, collecting charger session information, statistics, consumption, users, etc. This allows all our customers to have full management of their energy consumption and cost savings related to electric vehicle adoption.

2. Understanding the Payment process

  • The first time you subscribe to a plan you will be charged a pro-rated amount until the end of the

month.

  • From the next billing cycle (the first day of the month) a charge will be made for the number of chargers in the system.
  • In case of variations in the number of chargers in the system, the payment will be added to the following month’s invoice.

The Wallbox Academy Training & Certification Solution is a one-day immersion experience at Wallbox facilities in Barcelona or Madrid or at the facilities of our partners… Receive an overview of all Wallbox’s products and services. If you would like further information, please do not hesitate to contact us

Updated on 19/02/2020

Was this article helpful?

Related Articles

Need Support?
Can't find the answer you're looking for? Don't worry we're here to help!
CONTACT SUPPORT

Leave a Comment