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How to view the payments made by the user

1. Introduction

Wallbox always wants to provide its customers the best products, services and user experience. A very important part of this user experience is the Wallbox app and the myWallbox portal.

Both the app and the portal allow the customer to have full control of their charging experience, collecting charger session information, statistics, consumption, users, etc. This allows all our customers to have full management of their energy consumption and cost savings related to electric vehicle adoption.

The myWallbox portal has the capability to integrate a payment platform in order to directly charge your potential customer/users for every use of your charging infrastructure. Following you will find the instructions manage your charging infrastructure in case you have payment platform integrated.

Wallbox currently offers three software plans: Basic, Standard, and Business. Wallbox Basic and Standard plan customers cannot currently use the automated payment systems or QR-based micropayments facility. Only Wallbox Business plan subscribers can enjoy completely automated payment systems with QR-based micropayments facility.

Refer the Subscription Plans APP note for more information on subscription software plans

2. Payments management

In this section, you can view the payments made by users. To access the list, go to the “Payments” section (left side menu).

myWallbox payment list.

You can view the payments made in the groups of our chargers, enable/disable chargers to charge with QR and change the selling price at group and charger level from the payments section of the portal (left side menu).

The Wallbox Academy Training & Certification Solution is a one-day immersion experience at Wallbox facilities in Barcelona or Madrid or at the facilities of our partners… Receive an overview of all Wallbox’s products and services. If you would like further information, please do not hesitate to contact us

Updated on 19/02/2020

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