In order to benefit from the latest updates and ensure the correct functioning of your charger, it is crucial to keep its software up to date.
- Make sure that you are running the last myWallbox app version by checking your smartphone’s App Store/Play Store.
- Open the myWallbox app and log in.
- Select your charger from the list.
- Ensure that your smartphone and your charger are correctly connected via Bluetooth – the mention “Ready” should appear on a green charging wheel.
- Make sure that your smartphone is connected to the Internet.
- Depending on if an update is available or not:
- If an update is available for your charger, a notification inviting you to update your charger will appear just under the charging wheel. Tap this notification and follow the process in the app to update your charger. The software update is now processing, please wait until the software update is completed and the mention “Your charger has been updated to v.X.X.XX” appears.
- If there is no update available but you need to check the software’s version go to Settings by tapping the gear icon > Charger info > Charger version, the mention “Software is up to date” and the version will be displayed.