Welcome to Wallbox Support

Browse through our Articles and FAQs to find answers to commonly raised questions.

Pulsar Max articles

Quick start guide for your Wallbox charger

Once your Wallbox charger is installed, it is ready to charge your EV immediately. However, to maximise your charger’s full...
How to connect your charger to the myWallbox app via Bluetooth?

Once you have created a Wallbox account and added your charger with the myWallbox app or portal, you can connect...
How to adjust your charger’s current (amperage) with the myWallbox app or Portal?

A charger’s charging current can be adjusted in the myWallbox app or the Portal within the charger and electrical installation...
How to Start/Pause a charging session with myWallbox app?

The charge starts automatically when the EV connector is plugged into the vehicle. There are some exceptions, for example, when...
How do I toggle my charger’s LEDs on and off? (Pulsar family chargers only)

The Wallbox chargers’ LEDs are always on by default, but you may need to switch them off for various reasons....

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