Welcome to Wallbox Support

Browse through our Articles and FAQs to find answers to commonly raised questions.

Commander articles

How to restore your charger to factory settings?

If you are experiencing bugs or problems with your charger, restoring it to factory settings can solve those. You can...
Using the voice assistant with your Wallbox charger

The Wallbox Voice Assistant lets you control and manage up to 4 Wallbox chargers. You can get to know your...
How to restart a charger through the myWallbox app?

If you need to restart your charger remotely, you can do so directly from the myWallbox app, as long as...
Commander 2/2s Status LED Light – Colours’ meaning

Wallbox chargers feature an LED light that reflects their current status and reports any eventual errors. The LED light is visible on the...
When can I start charging my EV with my charger?

As soon as your charger is installed and powered on (the LED halo displays a steady green light), you can...

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