How to update your chargers’ software

In order to benefit from the latest updates and functionalities for your charger, it is important to keep its software up to date.

Before starting, please make sure you have the latest version of the Wallbox app downloaded on your phone by checking your App Store or Play Store.

In case there is no internet connection available, you can update your charger offline by connecting your smartphone to your charger by Bluetooth. The offline update of the firmware is only available after a given release, which depends on the charger model:

Commander 2: >= 4.6.5
Copper SB: >= 4.5.5
Pulsar Plus: >=4.6.0
Copper: >= 4.3.0

  1. Open the myWallbox app and log in. If you are not automatically logged in please fill in your credentials.
  2. Once logged in select your charger.
  3. If an update is available, a pop-up box will appear and invite you to perform the update.
  4. [optional] If you missed the pop-up or have already close it in the past, a message will still appear on the main charger screen (“Software v.X.X.XX is avalable for your charger”). Click the message and you will be redirected to the update screen again.
  5. Click Install update.
  1. The software update is now processing, please wait until the software update is completed and the mention “Your charger has been updated to v.X.X.XX” appears.

In case your smartphone, your charger or both are not connected to the Internet, do not leave this page or close the app, as this will interrupt the update process and might damage your charger.

Updated on 04/04/2022

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