How to activate Power Sharing

You can improve the charging performance of the chargers connected to your infrastructure by activating Power Sharing.

Power Sharing distributes the electrical energy equally among all interconnected chargers, resulting in more efficient charging activity for all the chargers connected.

If you want to install more than four chargers using Power Sharing you need to have either a Standard Subscription (or higher plan) or a PS License.

Power Sharing cannot be used simultaneously with Eco-Smart.

1. Compatible Wallbox chargers

Find below the list of Wallbox chargers compatible with Power Sharing:

  • Pulsar Plus

2. Enabling Power Sharing

This configuration process applies only to primary. Remember that the rotary switch of the primary charger shall be set to 8 or 9 and secondaries to 0.

Follow these steps to activate Power Sharing:

iOs can’t be used when configuring Power Sharing.

  1. Make sure your Wallbox charger and myWallbox app have the latest version available (you can check its version in your Play Store).
  2. Log into the myWallbox app by filling in your credentials, or register if you do not have an account yet.
  1. Connect to your charger via Bluetooth.
  2. Select your charger and stay within its Bluetooth range during all the following steps. If you did not link your charger to your myWallbox account yet, please follow these instructions to do so.
  3. Once your charger and myWallbox App are synchronized (the charging wheel will turn green on your app), go to Settings.
  4. Click Upgrades.
  1. Click the Power Sharing icon.
  2. Indicate the Number of chargers that are present on the installation.
  3. In the Max. current per phase field, specify the main breaker rated current or subscribed current (in amps), whichever is lower.

Only Max. current per phase greater than 6 amps is accepted for correct performance. Contact Wallbox Service in case of doubts.

  1. Define the Min. current per charger (in amps) that each charger will operate.
  2. Click Save and ensure that the status “Primary charger with all secondary chargers paired” appears.

Troubleshooting

In case the Power Sharing icon is not selectable, follow the steps below:

  1. Power off and power on your charger,
  2. Check all cables for correct installation,
  3. Verify if the correct cable type is used,
  4. Check if the switch is settled correctly to “T” or “NT”,
  5. Check if your charger software is up to date,
  6. Make sure that you are connected to your charger using Bluetooth.
Updated on 16/06/2022

Was this article helpful?

Related Articles

This site is registered on wpml.org as a development site.