Welcome to Wallbox Support

Help Topics

• Onyx Pedestal

  • Accessories

• Mobile Connectivity

  • Accessories
• 

  Fusebox

• Troubleshooting guides

  • Troubleshooting guide

• Eiffel Pedestal

  • Accessories

• Supernova

• Pulsar Max

  • Pulsar MAX Product overview

• Pulsar

  • Pulsar Status LEDs – Colour’s meaning
  • Pulsar Product Overview

• MID

  • Accessories

• Eiffel Basic

  • Accessories

• Commander 2S documentation

• Commander 2

  • Commander 2 Product Overview
  • Commander 2S Product Overview

• Copper S

  Discontinued product

  • copper s Product Overview

• Pulsar Plus

  • Pulsar Plus Product Overview

• Commander 2S articles

  • How to add charger(s) in the portal?

• mywallbox portal articles

  • Protected: How to subscribe to a myWallbox Plan
  • How to unlink a charger through the portal
  • How to restart charger(s) through the portal
  • How to enable automated reporting for your users’ charging sessions

• Commander 2S

• OCPP

  • OCPP Activation Manual
• 

  Cable Dock Type 2

• Installation

• Accessories

  • How to take a Wallbox EV gun out of its holster correctly?

• Copper SB

  • Copper SB Product Overview

• Quasar

  • Quasar Product Overview

• Commander

  Discontinued product

  • Commander Product Overview

• Copper C

  Discontinued product

  • copper c Product Overview

• Pulsar Plus

  • Quick start Guide: Pulsar Plus
• 

  myWallbox

• Documentation

  • Datasheet: Power Meter
• 

  Accessories

• myWallbox

  • myWallbox Overview

• Commander 2 articles

  • Using the voice assistant with your Wallbox charger
  • Linking your charger to your account through myWallbox mobile app (with QR code method) or myWallbox portal
  • How to restart a charger through the myWallbox app
  • Adding your charger to your myWallbox account with its QR code

• Eco-Smart Articles

  • How to activate and use Eco-Smart
  • How to activate and use Eco-smart
  • How to activate and use Eco-Smart?

• Energy Management Solutions

• Pulsar articles

  • Using the voice assistant with your Wallbox charger
  • How to restart a charger through the myWallbox app
  • Adding your charger to your myWallbox account with its QR code
  • How to restore the firmware of your Pulsar

• Pulsar Plus articles

  • Using the voice assistant with your Wallbox charger
  • How to restart a charger through the myWallbox app
  • Adding your charger to your myWallbox account with its QR code
  • How to create scheduled charging sessions with the myWallbox app

• Copper C articles

  Discontinued product

  • Using the voice assistant with your Wallbox charger
  • How to restart a charger through the myWallbox app
  • Adding your charger to your myWallbox account with its QR code
  • How to restore the firmware of your Pulsar

• Copper S articles

  Discontinued Product

  • Using the voice assistant with your Wallbox charger
  • How to restart a charger through the myWallbox app
  • Adding your charger to your myWallbox account with its QR code
  • How to restore the firmware of your Pulsar

• Commander articles

  • Using the voice assistant with your Wallbox charger
  • How to restart a charger through the myWallbox app
  • Adding your charger to your myWallbox account with its QR code
  • How to restore the firmware of your Pulsar

• Copper SB articles

  • Using the voice assistant with your Wallbox charger
  • How to restart a charger through the myWallbox app
  • Adding your charger to your myWallbox account with its QR code
  • How to restore the firmware of your Pulsar

• Documentation

  • Using the voice assistant with your Wallbox charger
  • Adding your charger to your myWallbox account with its QR code

• Pulsar MAX Articles

  • Using the voice assistant with your Wallbox charger
  • How to restart a charger through the myWallbox app
  • Adding your charger to your myWallbox account with its QR code
  • How to restore the firmware of your Pulsar